Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Aldersley

Jacksonville

Summary

Proven team collaborator and skilled in customer service, I significantly enhanced customer satisfaction and operational efficiency at McDonald's. Expertise in streamlining maintenance for the Marine Corps by boosting equipment reliability. My strong work ethic and time management skills ensure high accuracy in financial transactions and inventory management, driving repeat business and sales growth.

Overview

2017
2017
years of professional experience

Work History

Cashier

Dunkin' Donuts
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Floor Manager

Mcdonalds
  • Managed store inventory and stock levels to maintain availability of products.
  • Managed team of 22 employees to maintain smooth-running operations of shop floor.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.

Maintenance Management Specialist

Marine Corps
  • Streamlined maintenance processes for increased efficiency and reduced downtime.
  • Improved equipment reliability by implementing preventive and predictive maintenance programs.
  • Increased productivity by prioritizing and scheduling essential maintenance tasks.
  • Maintained accurate records of all repair work performed, providing valuable data for future analysis and decision-making processes.

Sales Associate

Big Y Supermarket
06.2016 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

North Quincy High School
Quincy, MA
05.2015

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration

Timeline

Sales Associate

Big Y Supermarket
06.2016 - 01.2017

Cashier

Dunkin' Donuts

Floor Manager

Mcdonalds

Maintenance Management Specialist

Marine Corps

North Quincy High School

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Jacob Aldersley