Dedicated professional with proven strengths in customer service and operational efficiency. Skilled in enhancing team performance and streamlining processes to improve customer satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Pizza Inn
08.2025 - Current
Assisted in managing daily operations to ensure efficient workflow and productivity.
Supported team in executing strategic initiatives to enhance customer satisfaction and service quality.
Maintained inventory management systems, ensuring accurate tracking and reporting of stock levels.
Collaborated with cross-functional teams to streamline processes and improve operational efficiency.
HVAC Installer
Comfort Magic Inc
05.2025 - 08.2025
Installed HVAC systems in residential and commercial settings following safety protocols.
Conducted routine maintenance and inspections to ensure optimal system performance.
Assisted in troubleshooting HVAC malfunctions, providing effective solutions to customers.
Collaborated with team members to streamline installation processes and improve efficiency.
Lead Line Cook
Hwy 55 Burgers Shakes & Fries
08.2023 - 07.2025
Supervised kitchen staff, ensuring compliance with safety and sanitation standards.
Developed and implemented efficient food preparation processes to enhance kitchen workflow.
Trained new employees on cooking techniques and safety protocols to promote team effectiveness.
Coordinated meal service during peak hours, maintaining quality and timing standards.
Education
Associate of Science - Logistics And Supply Chain Management
Johnston Community College
Smithfield, NC
12-2025
High School Diploma -
Johnston County Early College Academy
Smithfield, NC
12-2025
Skills
Customer service
Money handling
Team leadership
Decision-making
Customer relations
Staff training and development
Task delegation
Retail operations
Accomplishments
Supervised team of 15+ staff members.
Worked with team of 3 other managers to manage and operate store with 2+ million in sales yearly.
Timeline
Assistant Manager
Pizza Inn
08.2025 - Current
HVAC Installer
Comfort Magic Inc
05.2025 - 08.2025
Lead Line Cook
Hwy 55 Burgers Shakes & Fries
08.2023 - 07.2025
Associate of Science - Logistics And Supply Chain Management