Jackson Hedrick
Mooresville
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
Work History
Maintenance Technician
Sychrony
- Worked with several ALG communities completing various maintenance tasks.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Inspected and maintained equipment to keep items in top working condition.
Supervisor / Instructor
Cliffhangers
06.2021 - Current
- Oversee multiple employees and ensure tasks are being completed to standards. Assist with customer conflict and integrate solutions. Conduct calls to members with past due account balances and event confirmations. Instruct multiple candidates simultaneously on proficient top rope belay and lead belay techniques.
Subcontractor
Temple Task
05.2023 - 12.2023
- Assist with home inspections and maintenance. Safely operate power tools. Ensure tools in trailer are organized and safely strapped if needed. Work on site providing excellent customer support. Safely complete tasks while working at heights.
Education
High School Diploma -
Mooresville High School
Mooresville, NC06.2021
Gen Ed. -
Mitchell Community College
Mooresville, NCSkills
- Management
- Customer Service
- Sales
- Policy enforcement
- Communication
- Group leadership
- Creativity
- Computer Literacy
- Training and mentoring
- Staff management
- Goal oriented
- Complex Problem-solving
Timeline
Subcontractor
Temple Task
05.2023 - 12.2023
Supervisor / Instructor
Cliffhangers
06.2021 - Current
Maintenance Technician
Sychrony
High School Diploma -
Mooresville High School
Gen Ed. -
Mitchell Community College