JACKIE MCCLARY
Durham
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
51
51
years of professional experience
Work History
RETIRED
United States Postal Service
07.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Collections Carrier
United States Postal Service, USPS
01.2000 - 06.2020
- Delivered exceptional customer service on collection pick-ups and maintained calm and professional demeanor.
- Collected mail from blue collection boxes on street.
- Sorted mail and parcels before delivery to Processing Center.
- Negotiated with customers for best pick-up times for their businesses.
- Achieved performance goals on consistent basis.
- Maintained high volume of parcel pick-ups and met demands of customers and productive group.
- Maintained specific pick-up times for mail boxes and customers.
PC Configuration Technician
Compucom
07.1999 - 01.2000
- Configured hardware, devices, and software to set up work stations for employees.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed and configured operating systems and applications.
- Monitored system performance to identify potential issues.
Service Repair Specialist
SEARS
02.1999 - 07.1999
- Completed all repair and maintenance activities promptly and to high quality standards.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maintained inventory of repair supplies and ordered parts.
- Followed detailed repair and maintenance procedures for consumer products.
- Repaired and maintained wide range of small and large lawn and garden equipment successfully.
Production Line Leader
Modus Media International
03.1998 - 01.1999
- Managed a production line for the assembly of computer software packaging.
- Supervised 20-30 non English speaking employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Set up machining, performed required maintenance and made adjustments to machines.
Printing Press Operator
Golden Belt Manufacturing Company
04.1973 - 12.1997
- Adjusted press during production runs to maintain specific registration and color densities.
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Set up and operated printing press machines.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Reviewed completed orders for quality and accuracy.
Education
High School Diploma -
Merrick-Moore Jr, Sr High School
Durham, NC06.1968
Skills
- Vehicle Loading
- Mail Sorting
- Route Management
- Supply Management
- Parcel Delivery
- GPS Use
Timeline
RETIRED
United States Postal Service
07.2020 - Current
Collections Carrier
United States Postal Service, USPS
01.2000 - 06.2020
PC Configuration Technician
Compucom
07.1999 - 01.2000
Service Repair Specialist
SEARS
02.1999 - 07.1999
Production Line Leader
Modus Media International
03.1998 - 01.1999
Printing Press Operator
Golden Belt Manufacturing Company
04.1973 - 12.1997
High School Diploma -
Merrick-Moore Jr, Sr High School
Similar Profiles
FERNANDA POMPAFERNANDA POMPA
Clerk at USPS, United States Postal ServiceClerk at USPS, United States Postal Service
Jade GolderJade Golder
City Mail Carrier at United States Postal ServiceCity Mail Carrier at United States Postal Service
Federico SanchezFederico Sanchez
City Letter Carrier at United States Postal ServiceCity Letter Carrier at United States Postal Service