Jackeline Tapia Tellez
Zebulon
Summary
Compassionate Medical Assistant skilled in patient-focused care, clinical documentation, and HIPAA compliance. Dedicated to enhancing patient experiences and fostering trust through effective communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Wake Internal Medicine
10.2023 - Current
- Assisted in patient intake, ensuring accurate information collection and documentation.
- Managed scheduling of appointments, optimizing provider availability and patient flow.
- Conducted routine clinical tasks, including vital signs measurement and lab specimen preparation.
- Collaborated with healthcare team to enhance patient care processes and address concerns promptly.
- Provided education on treatment plans and medication management to improve patient understanding.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
High School Diploma -
East Wake High School
Wendell, NCSkills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- Compassionate
- Patient assessments
- Professionalism and ethics
- Maintaining confidentiality
- Compassionate caregiver
- Complex Problem-solving
- Fluent in Spanish
- Adaptable
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Wake Internal Medicine
10.2023 - Current
High School Diploma -
East Wake High School