Jack Snyder
Raleigh
Summary
Dynamic professional with a proven track record at Endeavor Construction, excelling in organization and attention to detail. Enhanced document retrieval efficiency and streamlined office operations. As Front Desk Manager at Pinpoint, I improved guest satisfaction through effective conflict resolution and staff training, fostering a collaborative team environment.
Overview
5
5
years of professional experience
Work History
Filing Clerk
Endeavor Construction
01.2021 - Current
- Organized and maintained filing systems to ensure easy access to project documentation.
- Processed and archived construction documents, enhancing retrieval efficiency for project teams.
- Assisted in the smooth functioning of the office by managing high volumes of paperwork and information.
Front Desk Manager
Pinpoint
11.2024 - 05.2025
- Led daily front desk operations, ensuring seamless guest check-in and check-out processes.
- Trained and mentored front desk staff, enhancing service quality and team performance.
- Implemented efficient scheduling practices to optimize staff coverage during peak periods.
- Resolved guest complaints promptly, improving overall satisfaction and loyalty metrics.
Lifeguard
Pullen Aquatic Center
05.2022 - 08.2024
- Supervised pool activities, ensuring safety protocols were consistently followed.
- Conducted regular safety inspections of pool facilities and equipment.
- Trained new lifeguards on emergency response procedures and operational guidelines.
Education
Bachelor of Science - Sport And Entertainment Management
University of South Carolina
Columbia, South Carolina, SC05-2029
Skills
- Attention to detail
- Organization
- Collaboration
- Customer Service
- Conflict Resolution
- General office functions
Timeline
Front Desk Manager
Pinpoint
11.2024 - 05.2025
Lifeguard
Pullen Aquatic Center
05.2022 - 08.2024
Filing Clerk
Endeavor Construction
01.2021 - Current
Bachelor of Science - Sport And Entertainment Management
University of South Carolina