Jabreel Baker
Charlotte,NC
Summary
Quality management professional with robust experience in driving process improvements and ensuring compliance with industry standards. Skilled in root cause analysis, auditing, and quality control methodologies. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, problem-solving abilities, and effective communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
FSQA Supervisor
Hans Kissle-Dallas, NC
11.2023 - Current
- Commissioned new 112k sqft plant, boosting operational capacity and efficiency
- Designed shelf-life management programs, ensuring food safety compliance
- Mentored technicians, enhancing their professional growth and expertise
- Ensured adherence to USDA and FDA regulations, maintaining product quality
- Implemented hygienic zoning, reducing cross-contamination risks
- Analyzed production data to optimize processes, reducing waste by 15% and improving yield
- Conducted root cause analysis on quality issues
- Led cross-functional teams to address operational bottlenecks, improving production flow and reducing downtime
- Established rigorous documentation practices, ensuring traceability and accountability in all QA processes
- Designed comprehensive shelf-life management programs, ensuring stringent food safety compliance
- Mentored and developed technicians, significantly enhancing their professional growth and expertise
- Implemented hygienic zoning practices, reducing cross-contamination risks and ensuring product quality
- Validated USDA and FDA food safety plans
- Implemented finished product testing based on AQL sampling, reducing customer complaints by 30%
- Oversaw day sanitation and in-process cleanliness of the facility
- Created digital hold log for technicians to reduce paper log.
- Key contributor to the plant achieving its inaugural SQF certification
- Oversaw the food safety of RTE products
- Created and managed glass and brittle plastics register
- Owned, validated, and troubleshooted thermo metal detectors and X-rays
- Investigated customer complaints related to product quality or safety issues.
- Performed root cause analysis on nonconforming products to identify corrective actions.
- Trained personnel in Good Manufacturing Practices principles, food safety protocols, and proper sanitation techniques.
- Reviewed documents such as HACCP plans, SOPs, SSOPs, COAs, to ensure accuracy prior to distribution.
- Ensured compliance with food safety regulations and standards.
- Monitored and evaluated product quality throughout production process.
- Conducted internal audits of the FSQA program to ensure compliance with company policies and regulatory requirements.
- Maintained accurate records of all inspections and tests performed.
- Improved food safety standards by implementing rigorous FSQA protocols and procedures.
FSQA Supervisor/Interim Quality Manager
SinnovaTek(FirstWave)-Middlesex, NC
12.2022 - 11.2023
- Helped validate and commission new 62k sqft manufacturing facility in Middlesex, NC
- Led SQF Level 2 certification, ensuring compliance and food safety standards
- Built and mentored a high-performing FSQA team, driving measurable improvements
- Developed SOPs and aligned programs with audit objectives, enhancing operational efficiency
- Managed FDA compliance for aseptic products, ensuring regulatory adherence
- Conducted quality audits and implemented corrective actions, improving product quality
- Managed micro testing and tracking, ensuring product quality and meeting FDA standards consistently
- Streamlined supplier quality management, reducing defects by 15% and enhancing supply chain reliability
- Implemented risk assessments and hazard analysis, minimizing potential safety risks and ensuring FDA compliance
- Optimized production processes, cutting downtime by 20% and boosting overall productivity
- Conducted in-depth root cause analysis, resolving recurring quality issues and enhancing product consistency
- Introduced new quality control technologies, decreasing inspection time by 30% and improving accuracy
- Worked with process authority to make final dispositions on finished product when deviations occurred
- Developed detailed training programs for new hires, reducing onboarding time by 40% and improving team competency
- Reviewed all product labels and removed overdeclared allergen from products.
Regulatory Compliance Specialist
Golding Farms Foods-Winston-Salem, NC
04.2022 - 12.2022
- Reviewed supplier guarantees and COAs, ensuring compliance and accuracy across 200+ documents
- Assisted in food safety audits, contributing to successful SQF and NSF certifications
- Managed product shelf-life program, enhancing product quality and compliance
- Generated nutritional information using Genesis software, ensuring FDA compliance
- Collaborated with R&D for precise formula and technical information, improving product consistency
- Led regulatory reviews, reducing compliance discrepancies by 15% and ensuring adherence to industry standards
- Conducted in-depth analysis of regulatory changes, optimizing company policies to align with new compliance requirements
- Proofread and had final approval of all new and updated labels.
Manufacturing Quality Technician II
Herbalife-Winston-Salem, NC
05.2021 - 04.2022
- Inspected and swabbed equipment for cleanliness and allergen control
- Conducted sensory evaluations to assess product quality
- Managed material statuses in Oracle and Agile systems
- Investigated and documented quality-related events, including foreign material incidents
- Collaborated with quality leadership to address quality deficiencies
- Performed in-process quality tests and monitored packaging operations
- Created work instructions to improve process efficiency
- Tested packaging materials using AQL sampling techniques
- Ensured compliance of labels, caps, bottles, and scoops
- Conducted tests on aloe products for pH, Brix, specific gravity, and nitrogen levels.
- Overseeing the production and compliance with Halal products
- Led calibration activities for measuring equipment, guaranteeing precision in all testing procedures performed within the facility.
Quality Control
Hunter Farms Dairy-High Point, NC
11.2018 - 05.2021
- Conducted quality tests for TA, fats, total solids, and brix measurements
- Tested products for antibiotics and bacterial presence
- Performed coliform testing and observed results
- Used Gerber machine and pipettor for sample analysis
- Ensured proper homogenization and allergen testing
- Used Milkoscan for fats and solids testing in dairy products
- Tested water samples for Oxonia sanitizers
- Sanitized tools with an autoclave
- Verified code dates for incoming products
- Coordinated external testing sample submissions
- Inspected food transportation trailers for safety
- Monitored cooler temperatures for proper food storage
- Calibrated testing equipment, including pH meters
- Streamlined sample submission processes for external testing, cutting down turnaround time by 20% and improving report accuracy
- Inspected food transportation trailers for safety compliance, preventing potential contamination and ensuring product integrity
- Tested brix and plated sweet tea beverages and orange juice for Y/M.
Production Technician/ Quality Technician
Convatec
08.2015 - 11.2018
- Inspected incoming lab and warehouse materials to ensure label and print authorizations met specifications.
- Audited manufacturing procedures for compliance with cGMP and regulatory standards, identifying risks and implementing corrections that aligned with QMS
- Approved product releases, resolved process issues, and evaluated product quality against design specifications using inspections, tests, and statistical analysis.
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Analyzed batch records for product launches and compliance, utilizing Lean techniques to enhance processes and address corrective actions.
- Investigated customer complaints, determined root causes
- Conducted internal audits and trained strategic partner staff on quality assurance SOPs.
- Assembled and installed components on assembly lines, ensuring products met quality standards.
- Staged, prepared, and loaded raw materials, operated computerized and manual equipment, and monitored gauges, valves, and switches.
- Completed production documentation and gained expertise across various production lines, including Convex One Piece, Econo Seal, Delta Crusader, Postop, and Cassco.
- Proficient in Microsoft Office, SAP, and Trackwise.
- Participated in internal audits to assess adherence to quality systems, leading to identification of areas for improvement and implementation of corrective actions.
Education
High School Diploma -
Benton Learning Academy
01-2012
Associate of Applied Science - Information Technology
Forsyth Technical Community College
Winston-Salem, NC05-2025
Skills
- Quality Assurance
- Good Manufacturing Practices (GMPs)
- Regulatory Compliance
- Quality Leadership
- Internal and External Audits
- Decision-Making
- Risk Analysis
- Microbiology
- Root Cause Analysis
- Continuous Improvement
- Aseptic Technique
- Six Sigma
- Leadership
- Process Improvement
- Team Management
- Quality Control
- Laboratory Experience
- Operations Management
- Quality Management
- Project Management
- Waste Reduction
- Product Inspection
- Analytics
- Incident investigation
- Batch Record Review
- Sterile Manufacturing\
- cGMPS
Certification
- NC State: Good Manufacturing Practices in Food Safety
- NC State: Intro to Microbiological Food Safety Hazards
- Lean Six Sigma Yellow Belt
- Fundamentals of Supervision and Management
- NC State: HACCP
- Rowan-Cabarrus Community College: Fundamentals of Manufacturing
- Diversey Hygiene Academy: Managing Allergens in Food Manufacturing
- Esha- U.S Regulations for Food Product Labeling
- 3M Petrifilm Plates Certification Training
- PCQI
- NSF - Pharmaceutical cGMP and Quality Systems
Accomplishments
- Increased OEE by 30%
- Improved changeover time by 50%
- Created scrap reports to account for unsalvageable product
- Overseen a QA budget of 80k per quarter
- Improved production start-up time by creating task lists for sanitation
- Created work instructions and SOPs to simply processes
- Drove down customer complaints by 20% while implementing more emphasis on finished product inspections
- Created customer specific "playbooks" for QA technicians
- Participated in a project focused on consolidating formulas and reducing raw material waste by 40%
- Increased shelf-life of product by switching to MAP(Modified Atmosphere Packaging)
Timeline
FSQA Supervisor
Hans Kissle-Dallas, NC
11.2023 - Current
FSQA Supervisor/Interim Quality Manager
SinnovaTek(FirstWave)-Middlesex, NC
12.2022 - 11.2023
Regulatory Compliance Specialist
Golding Farms Foods-Winston-Salem, NC
04.2022 - 12.2022
Manufacturing Quality Technician II
Herbalife-Winston-Salem, NC
05.2021 - 04.2022
Quality Control
Hunter Farms Dairy-High Point, NC
11.2018 - 05.2021
Production Technician/ Quality Technician
Convatec
08.2015 - 11.2018
- NC State: Good Manufacturing Practices in Food Safety
- NC State: Intro to Microbiological Food Safety Hazards
- Lean Six Sigma Yellow Belt
- Fundamentals of Supervision and Management
- NC State: HACCP
- Rowan-Cabarrus Community College: Fundamentals of Manufacturing
- Diversey Hygiene Academy: Managing Allergens in Food Manufacturing
- Esha- U.S Regulations for Food Product Labeling
- 3M Petrifilm Plates Certification Training
- PCQI
- NSF - Pharmaceutical cGMP and Quality Systems
High School Diploma -
Benton Learning Academy
Associate of Applied Science - Information Technology
Forsyth Technical Community College
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