Nicolas Gomez
Marshville
Summary
Upbeat and reliable with knack for problem-solving and teamwork. Possesses solid understanding of vehicle maintenance procedures and basic repair techniques, including oil changes and tire rotations. Committed to delivering high-quality service and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Express Service Technician
Honda of Concord
07.2023 - Current
- Streamlined service processes for improved work efficiency and reduced vehicle downtime.
- Performed routine maintenance tasks such as oil changes, tire rotations, and filter replacements with precision and care.
- Delivered top-notch customer experiences by going above-and-beyond in addressing their specific concerns.
- Diagnosed and resolved technical issues with accuracy, ensuring optimal vehicle performance.
Front of House Employee
Chick-fil-A
08.2022 - 03.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
Education
High School Diploma -
Piedmont High School
Monroe, NC06-2024
Skills
- Brake servicing
- Tire rotations
- Automotive diagnostics
- Fluid replacement
- Tire changing and rotation
- Customer service
- Problem-solving
- Battery replacements
- Oil changes
- Dependable and responsible
- Verbal and written communication
- Relationship building
Timeline
Express Service Technician
Honda of Concord
07.2023 - Current
Front of House Employee
Chick-fil-A
08.2022 - 03.2023
High School Diploma -
Piedmont High School
Similar Profiles
JOSEPH PHELPSJOSEPH PHELPS
Master Technician at Honda of ConcordMaster Technician at Honda of Concord
Tyler DaytonTyler Dayton
Express Technician at Honda of ConcordExpress Technician at Honda of Concord
COREY GIBSONCOREY GIBSON
Sales Associate at Hendrick Honda Of ConcordSales Associate at Hendrick Honda Of Concord
DiDi PriceDiDi Price
Police Telecommunicator at Charlotte Mecklenburg Police DepartmentPolice Telecommunicator at Charlotte Mecklenburg Police Department
Cameron PhillipsCameron Phillips
Team Member at Pirate IndustriesTeam Member at Pirate Industries