Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ivy Ramsburg

Candler

Summary

Professional food service provider with extensive experience in customer interaction and order management. Skilled in maintaining clean and organized work area, ensuring food safety, and delivering high-quality service. Strong team player known for adapting to changing needs and achieving results. Dependable, with focus on efficient service and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Counter Server

Farm Burger
08.2023 - Current
  • Managed multiple tasks in high-volume environment.
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
  • Processed cash, debit and credit card payments.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
  • Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
  • Collaborated with other dining room and bar staff to facilitate efficient service.

Counter Server

Buxton Chicken
11.2022 - 08.2023
  • Boosted customer satisfaction through provision of timely and accurate service within a dynamic setting.
  • Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Maintained food safety standards by adhering to proper food handling practices during preparation and serving processes.
  • Updated displays, cases and other customer-facing areas to promote and showcase new items.
  • Packaged and delivered to-go orders and trays for guests leaving restaurant.
  • Reconciled cash drawer and corrected any errors.

Hostess

The Madness
03.2021 - 08.2022
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Bakers Assistant

The Worthy Baker
01.2018 - 03.2020
  • Complied with health and safety codes to protect staff and customers.
  • Cleaned and maintained kitchen equipment and oven.
  • Packaged finished products for sale.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Prepared dough for variety of pastries, cakes and breads.

Education

Associate of Arts - Environmental Biology

Buncombe County Early College
Asheville, NC
05-2024

Skills

  • Collaborative team member
  • Effective communication
  • Dedicated professionalism
  • Cleaning and sanitization
  • Foodservice and preparation
  • Solution-oriented approach
  • Task management
  • Reliability

Timeline

Counter Server

Farm Burger
08.2023 - Current

Counter Server

Buxton Chicken
11.2022 - 08.2023

Hostess

The Madness
03.2021 - 08.2022

Bakers Assistant

The Worthy Baker
01.2018 - 03.2020

Associate of Arts - Environmental Biology

Buncombe County Early College

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Ivy Ramsburg