Iva Foster
Charlotte
Summary
Dedicated professional with over 10 years of experience in customer service, healthcare support, and administrative assistance. Expertise in managing medical records and supporting clinical staff in fast-paced environments. Committed to delivering high-quality service and fostering collaboration in team settings to enhance organizational success.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Dining Room Server/Dietary Aide
The Sharon
Charlotte
02.2026 - Current
- Provided attentive service to guests during dining experiences.
- Recorded food and beverage orders from guests at tables.
- Assisted in setting up and clearing tables efficiently.
- Coordinated with kitchen staff to facilitate timely meal delivery.
House Cleaner Specialist
Home Clean Heroes
Charlotte
01.2025 - Current
- Delivered thorough residential cleaning services, achieving high sanitation standards and enhancing customer satisfaction.
- Executed customized cleaning plans tailored to client preferences and specific home requirements.
- Use eco-friendly and professional-grade cleaning products to maintain a safe and healthy home environment.
- Engaged with clients to clarify needs and ensure consistent satisfaction with cleaning outcomes.
Housekeeper/Dietary Assistant/Front Desk Receptionist
University Nursing And Rehabilitation
Charlotte
08.2025 - 02.2026
- Cleaned and sanitized resident rooms daily, enhancing overall hygiene and comfort for residents.
- Managed laundry services, ensuring timely washing and folding of linens to support daily operations.
- Maintained inventory of cleaning supplies, restocking items to ensure service delivery.
Housekeeping Aide
Myers Park Country Club
Charlotte
06.2008 - 08.2022
- Ensured cleanliness and organization of guest rooms, lounges, restrooms, locker rooms, and common areas to uphold health and safety standards.
- Supported elderly guests and children by providing companionship and assistance with daily needs in a professional and respectful manner.
- Coordinated special event setup by arranging furniture, decorations, and media equipment for meetings and functions.
Medical Assistant / Medical Records Clerk
Amara Wellness
Charlotte
09.2016 - 01.2019
- Assisted nurse practitioners with patient care by taking vitals, recording histories, and prepping exam rooms to facilitate efficient examinations.
- Scanned and maintained patient records in EMR system, ensuring compliance with documentation standards for audits and disability claims.
- Processed admissions and discharges, issued records, and coordinated interdepartmental communications to streamline patient flow.
- Managed front desk duties: greeting patients, answering multi-line phones, scheduling appointments, and handling insurance forms.
Education
Certificate - Customer Service, Administration, and Business Office
Goodwill University
Charlotte, Nc 05.2019 - 05.2019
Certified Medical Assistant -
Divine Healthcare Academy
Charlotte , Nc 06.2016 - 10.2016
High School Diploma -
Independence High School
Charlotte, Nc 08.2005 - 06.2009
Skills
- Nutritional Knowledge
- Food safety practices
- Customer Interaction
- Appointment Scheduling
- Front Desk Operations
- Office software proficiency
- Filing & Documentation
- Team Collaboration
- Reliability & Time Management
- Communication Techniques
Certification
- Certified Medical Assistant (CMA)
Additional Competencies
- Strong Interpersonal Communication
- Organized & Detail-Oriented
- Active Learner
- Adaptable & Dependable
Timeline
Dining Room Server/Dietary Aide
The Sharon
02.2026 - Current
Housekeeper/Dietary Assistant/Front Desk Receptionist
University Nursing And Rehabilitation
08.2025 - 02.2026
House Cleaner Specialist
Home Clean Heroes
01.2025 - Current
Certificate - Customer Service, Administration, and Business Office
Goodwill University
05.2019 - 05.2019
Medical Assistant / Medical Records Clerk
Amara Wellness
09.2016 - 01.2019
Certified Medical Assistant -
Divine Healthcare Academy
06.2016 - 10.2016
Housekeeping Aide
Myers Park Country Club
06.2008 - 08.2022
High School Diploma -
Independence High School
08.2005 - 06.2009