Issa Johnson
Raleigh,NC
Summary
Highly efficient Senior Tax Services Associate with experience in thriving within fast-paced and challenging environments. Strong desire to continuously learn and apply new knowledge with skill and efficiency. Over 5 years of experience, bringing expertise in business administration, accounting, finance, marketing, and operations. Unwavering focus on regulatory compliance and risk management to ensure all business activities are conducted within legal frameworks. Proven track record of developing and executing strategic initiatives to optimize business performance, enhance customer experience, and drive revenue growth. Fosters cross-functional collaboration and leads high-performing teams to consistently achieve and exceed business objectives. Currently seeking a challenging leadership role within a dynamic organization to leverage skills and experience and make a significant impact.
Overview
5
5
years of professional experience
Work History
Senior Tax Services Associate
Forvis Mazars
10.2024 - Current
- Providing tax compliance, tax provision, and tax advisory services to pass-through and C-corporation entities with an emphasis on companies operating in the manufacturing and distribution, construction and real estate, professional services and technology, and financial institutions industries
- Preparing client data on a monthly, quarterly, and Annual cycle basis adhering to strict deadlines
- Managing 200 plus of returns to Prepare and efile while maintaining communication with clients
- Analyzed customer data to identify trends and anticipate customer needs.
- Providing timely and unmatched client service and exceeding client expectations.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Conducted targeted tax research to facilitate informed project planning and compliance efforts.
Tax Compliance Analyst
Avalara
02.2021 - 10.2024
- Manage jurisdictional notices, ensuring timely resolution and compliance with regulations
- Lead business registration processes for state and local jurisdictions, maintaining accuracy and completeness
- Managing client expectations and overall experience by fulfilling any need by any means necessary
- The SME (Subject Matter Expert) who oversees the registration team, where I handle and manage all client registration needs
- Adhering to strict due dates for every project
- Prepare and file multi-jurisdictional tax returns, ensuring accuracy and adherence to deadlines
- Collaborate with cross-functional teams to streamline processes and improve efficiency
- Analyze market trends and regulatory changes to identify opportunities and mitigate risks
- Develop training materials and conduct workshops to educate team members on compliance procedures and best practices
- Ensured accurate and timely completion of all federal, state, and local tax filings for the organization
Accounting & Marketing Intern
North State Construction Services
06.2020 - 09.2020
- Executed administrative tasks, maintained financial records, and managed social media campaigns
- Supported accounting functions, including accounts receivable, payables, and financial reporting
- Developed and presented innovative social media strategies, driving engagement and brand visibility
- Charted bills, invoices, and estimates using accounts receivable and payables using Quick Books
- Conducted market research and competitor analysis to identify growth opportunities
- Assisted in the development of marketing materials and promotional strategies
- Collaborated with team members to plan and execute successful marketing campaigns and events
- Supported the creation and implementation of social media campaigns to drive brand awareness
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
Education
Bachelors of Science - Business Management
Hampton University
Hampton, VA12.2019
Skills
- Strategic Planning & Execution
- Cross-functional Collaboration
- Tax & Accounting Principals
- Team Leadership & Development
- Financial Analysis & Reporting
- Regulatory Compliance & Risk Management
- Preparing reports
- Creative problem solving
- Tax compliance
- Tax planning strategies
Leadership And Community Work
- The Caribbean Pre-Alumni Council, Buckman Hall, Hampton, VA, 23669, 08/01/17, 12/01/19
- Hampton University Men's Soccer, 100 E Queen St, Hampton, VA, 23669, 08/01/18, 12/01/19
Languages
English
Native or Bilingual
Timeline
Senior Tax Services Associate
Forvis Mazars
10.2024 - Current
Tax Compliance Analyst
Avalara
02.2021 - 10.2024
Accounting & Marketing Intern
North State Construction Services
06.2020 - 09.2020
Bachelors of Science - Business Management
Hampton University
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