Isaiah Thompson
Asheville,NC
Summary
I have had a few jobs under my belt up until now consisting of foodservice operating factory machinery, managing jewelry stores training co workers and maintaining a level of efficiency and standard at a deli/bakery, over my years of doing these kinds of jobs i have learnt alot about what i am capable of, how fast i learn and what kind of work i am good at. i would like to consider myself Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's Restaurant
01.2025 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Leader
Ingles Markets Inc
08.2020 - 11.2024
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Conducted thorough training sessions for new hires, ensuring they were well-prepared to meet job expectations.
Associate Store Manager
Claires Stores Inc
06.2023 - 01.2024
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
- Effectively resolved escalated customer issues in a timely manner while preserving long-term client relationships.
- Streamlined inventory management processes with regular audits to maintain optimal stock levels while minimizing shrinkage.
- Managed daily cash handling procedures, including reconciling registers, making bank deposits, and maintaining accurate financial records.
- Consistently met or exceeded monthly sales targets through effective team coaching, motivation, and recognition programs implementation.
Factory Production Worker
MILCO
02.2022 - 05.2023
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Operated 4 machines proficiently and in compliance to safety standards.
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Optimized workflow processes by analyzing current methods and recommending improvements for increased efficiency.
Education
High School Diploma -
Clyde A Erwin High
Asheville, NC06-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cleaning
- Attention to detail
- Safety awareness
- Food preparation
- im also currently learning mandarin
- Heavy lifting
- Learning agility
- Crew leadership
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Crew Member
McDonald's Restaurant
01.2025 - Current
Associate Store Manager
Claires Stores Inc
06.2023 - 01.2024
Factory Production Worker
MILCO
02.2022 - 05.2023
Crew Leader
Ingles Markets Inc
08.2020 - 11.2024
High School Diploma -
Clyde A Erwin High
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