Isaiah Taylor
Hope Mills
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Tutor
Fayetteville State University
Fayetteville
08.2024 - Current
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Organized group activities to allow students to practice problem-solving skills.
- Reviewed class materials and discussed reading assignments, boosting comprehension.
- Helped students review and understand previous lessons to make connection with new lesson.
- Collaborated with teachers and parents to align tutoring strategies with classroom objectives.
- Assisted students in developing effective study habits and strategies for success in school.
Team Leader
Chick-fil-A
Fayetteville
10.2021 - 11.2024
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Completed daily quality assurance duties to provide feedback for improvements.
- Organized client meetings to provide project updates.
- Assessed company operations for compliance with safety standards.
- Maintained positive working relationship with fellow staff and management.
- Implemented strategies to take advantage of new opportunities.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Established clear team goals aligned with company objectives, tracking progress regularly.
Summer Camp Counselor
Bal Perazim Christian Center
Fayetteville
06.2023 - 06.2024
- Coached campers in various sports and activities to improve skills and promote fun experiences.
- Maintained detailed records of camper progress and incidents, ensuring transparent communication with parents.
- Educated children about nature conservation and outdoor living skills such as building shelters or starting fires safely.
- Provided guidance and support to campers in a safe, encouraging environment.
- Monitored for signs of physical and emotional distress and stopped activities to administer care when appropriate.
- Oversaw mealtime operations, ensuring dietary needs and preferences were accommodated.
ROTC Cadet
East Carolina University-Bethel Elementary School
Greenville
08.2023 - 11.2023
- Completed rigorous physical fitness training to meet and exceed military standards.
- Acquired proficiency in the use of military technology and equipment through hands-on training.
- Managed logistics and resource allocation for training exercises, ensuring efficiency and cost-effectiveness.
- Maintained safe and secure environments for court proceedings.
- Participated in community outreach initiatives to build positive relationships between ROTC units and local organizations.
Education
Bachelor of Science - Biology
Fayetteville State University
Fayetteville, NC11-2026
High School Diploma -
Bal Perazim Christian Academy
Fayetteville 05-2023
Skills
- Staff training
- Team motivation
- Overseeing daily activities
- Problem-solving
- SMART goals
- Workflow management
- Leadership
- Quality improvement
- Task delegation
- Influencing skills
Affiliations
- Wedding Decorator
- Baker
- Crocheting
Accomplishments
- Team Member of the month
- Cadet of the month
- Speech and debate award
Timeline
Tutor
Fayetteville State University
08.2024 - Current
ROTC Cadet
East Carolina University-Bethel Elementary School
08.2023 - 11.2023
Summer Camp Counselor
Bal Perazim Christian Center
06.2023 - 06.2024
Team Leader
Chick-fil-A
10.2021 - 11.2024
Bachelor of Science - Biology
Fayetteville State University
High School Diploma -
Bal Perazim Christian Academy
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