ISAIAH HODGES
Jacksonville
Summary
Respectful Front Desk Clerk with extensive background in hospitality industry. Committed to creating memorable experiences for guests. Recognized for cordially answering phones, greeting guests and managing check-in and check-out processes.
Adaptable front desk clerk dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
10
10
years of professional experience
Work History
Front Desk Clerk
Intrepid Spirt Clinic (TBI Clinic)
Camp Lejeune
04.2022 - Current
- Greeted patients and visitors warmly upon arrival at the clinic.
- Managed patient check-in and registration processes efficiently.
- Scheduled appointments and coordinated with medical staff for optimal patient flow.
- Answered incoming calls and directed them to the appropriate personnel.
Sales Associate
Academy Sports and Outdoors
Jacksonville
11.2018 - Current
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Suggest specific product purchases to meet customers' needs.
- Stock shelves with products.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Supervisor
Golfin Dolphin
Cape Carteret
05.2016 - Current
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Provide information about facilities, entertainment options, and rules and regulations.
- Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
Recreation Assistant
MCCS/Single Marine Program
New River
09.2020 - 04.2022
- Organized recreational activities for service members and their families.
- Assisted in planning and executing community events and programs.
- Managed equipment inventory for recreational facilities and events.
- Coordinated transportation for off-site recreational trips and excursions.
- Scheduled facility use for various organizations or community groups requesting space for their own recreation-related events.
- Organized recreational events, such as sports tournaments and arts and crafts classes.
Education
High School Diploma -
Swansboro Highschool
Swansboro, NCSkills
- Customer Service
- Data Entry
- Cash Management
- Retail Sales
- Sales and Management
- Front desk operations
- Time management
- Multitasking
References
References available upon request.
Timeline
Front Desk Clerk
Intrepid Spirt Clinic (TBI Clinic)
04.2022 - Current
Recreation Assistant
MCCS/Single Marine Program
09.2020 - 04.2022
Sales Associate
Academy Sports and Outdoors
11.2018 - Current
Supervisor
Golfin Dolphin
05.2016 - Current
High School Diploma -
Swansboro Highschool