Isaiah Brown
Charlotte
Summary
Experienced with implementing behavior intervention plans to support client development. Utilizes data collection and analysis to inform strategies and improve outcomes. Track record of effective communication with clients and team members to achieve therapeutic goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Alternative Behavioral Services
04.2024 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Registered Behavior Technician
Autism 360
08.2023 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Fundraiser
Step by Step Solutions
05.2023 - 07.2024
- Raised significant funds by developing and executing effective fundraising campaigns.
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
- Planned and implemented fundraising events.
- Increased community awareness of organization''s mission by organizing and participating in public speaking engagements.
Warehouse Worker
Amazon
05.2021 - 05.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Senior Benefits Specialist
GoHealth
08.2019 - 05.2021
- Reduced company costs by negotiating favorable contracts with insurance providers and vendors.
- Streamlined benefits administration processes for increased efficiency and accuracy.
- Conducted regular audits of benefits data, maintaining high levels of accuracy in recordkeeping.
- Managed open enrollment periods, ensuring timely communication and smooth transitions for employees.
Valet Attendant
AmeriPark
11.2016 - 08.2019
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Welcomed arriving guests and explained car retrieval procedures.
- Managed high volume traffic during peak hours, efficiently directing cars to available parking spaces.
Store Associate
QuikTrip
03.2017 - 04.2017
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Store Associate
Grays College Bookstore
06.2016 - 09.2016
- Assisted in display of merchandise; maintained sales records for inventory control; operated computerized inventory record keeping and re-ordering systems
- Work the cash register, help guest find items, restock shelves and track inventory, advertise the newest items in stock
- Assisted customers in retail sales focusing on providing informative customer service.
Education
Master's - Psychology
National University
San Diego, CA03.2023
Bachelors - Japanese Language (East Asian Languages, Literatures, And Linguistics)
University of North Carolina at Charlotte
Charlotte, NC05.2019
Skills
- Data collection
- Behavior intervention
- Individualized therapy
- Client relationship management
- Problem solving
- Analytical thinking
Certification
- Registered Behavior Technician Certificate
- Medicare Supplement/Advantage Insurance License
- CPR Certificate
- Driver's License
Languages
Japanese
Professional
Affiliations
- Language learning
- Hiking
- Snowboarding
- Playing Chess
- Skating
- Reading
Accomplishments
Outstanding Customer Service
Problem Solver for Packages
Fast-paced Dock loader
References
References available upon request.
Timeline
Registered Behavior Technician
Alternative Behavioral Services
04.2024 - Current
Registered Behavior Technician
Autism 360
08.2023 - Current
Fundraiser
Step by Step Solutions
05.2023 - 07.2024
Warehouse Worker
Amazon
05.2021 - 05.2023
Senior Benefits Specialist
GoHealth
08.2019 - 05.2021
Store Associate
QuikTrip
03.2017 - 04.2017
Valet Attendant
AmeriPark
11.2016 - 08.2019
Store Associate
Grays College Bookstore
06.2016 - 09.2016
Bachelors - Japanese Language (East Asian Languages, Literatures, And Linguistics)
University of North Carolina at Charlotte
- Registered Behavior Technician Certificate
- Medicare Supplement/Advantage Insurance License
- CPR Certificate
- Driver's License
Master's - Psychology
National University
Similar Profiles
Kiara RobinsonKiara Robinson
Peer Support Specialist at Alternative Behavioral ServicesPeer Support Specialist at Alternative Behavioral Services
Nate RamirezNate Ramirez
Scheduling Assistant at Contemporary Services Corporation.Scheduling Assistant at Contemporary Services Corporation.
Felix EdeFelix Ede
Team Lead at Community Living Alternative ServicesTeam Lead at Community Living Alternative Services