Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Accomplishments
References
Timeline
Generic

Isaiah Brown

Charlotte

Summary

Experienced with implementing behavior intervention plans to support client development. Utilizes data collection and analysis to inform strategies and improve outcomes. Track record of effective communication with clients and team members to achieve therapeutic goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Alternative Behavioral Services
04.2024 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.

Registered Behavior Technician

Autism 360
08.2023 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.

Fundraiser

Step by Step Solutions
05.2023 - 07.2024
  • Raised significant funds by developing and executing effective fundraising campaigns.
  • Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
  • Planned and implemented fundraising events.
  • Increased community awareness of organization''s mission by organizing and participating in public speaking engagements.

Warehouse Worker

Amazon
05.2021 - 05.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Senior Benefits Specialist

GoHealth
08.2019 - 05.2021
  • Reduced company costs by negotiating favorable contracts with insurance providers and vendors.
  • Streamlined benefits administration processes for increased efficiency and accuracy.
  • Conducted regular audits of benefits data, maintaining high levels of accuracy in recordkeeping.
  • Managed open enrollment periods, ensuring timely communication and smooth transitions for employees.

Valet Attendant

AmeriPark
11.2016 - 08.2019
  • Assisted in the training of new team members, ensuring consistent service quality across all attendants.
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Managed high volume traffic during peak hours, efficiently directing cars to available parking spaces.

Store Associate

QuikTrip
03.2017 - 04.2017
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.

Store Associate

Grays College Bookstore
06.2016 - 09.2016
  • Assisted in display of merchandise; maintained sales records for inventory control; operated computerized inventory record keeping and re-ordering systems
  • Work the cash register, help guest find items, restock shelves and track inventory, advertise the newest items in stock
  • Assisted customers in retail sales focusing on providing informative customer service.

Education

Master's - Psychology

National University
San Diego, CA
03.2023

Bachelors - Japanese Language (East Asian Languages, Literatures, And Linguistics)

University of North Carolina at Charlotte
Charlotte, NC
05.2019

Skills

  • Data collection
  • Behavior intervention
  • Individualized therapy
  • Client relationship management
  • Problem solving
  • Analytical thinking

Certification

  • Registered Behavior Technician Certificate
  • Medicare Supplement/Advantage Insurance License
  • CPR Certificate
  • Driver's License

Languages

Japanese
Professional

Affiliations

  • Language learning
  • Hiking
  • Snowboarding
  • Playing Chess
  • Skating
  • Reading

Accomplishments

    Outstanding Customer Service

    Problem Solver for Packages

    Fast-paced Dock loader

References

References available upon request.

Timeline

Registered Behavior Technician

Alternative Behavioral Services
04.2024 - Current

Registered Behavior Technician

Autism 360
08.2023 - Current

Fundraiser

Step by Step Solutions
05.2023 - 07.2024

Warehouse Worker

Amazon
05.2021 - 05.2023

Senior Benefits Specialist

GoHealth
08.2019 - 05.2021

Store Associate

QuikTrip
03.2017 - 04.2017

Valet Attendant

AmeriPark
11.2016 - 08.2019

Store Associate

Grays College Bookstore
06.2016 - 09.2016

Bachelors - Japanese Language (East Asian Languages, Literatures, And Linguistics)

University of North Carolina at Charlotte
  • Registered Behavior Technician Certificate
  • Medicare Supplement/Advantage Insurance License
  • CPR Certificate
  • Driver's License

Master's - Psychology

National University
Isaiah Brown