ISABELLA MOTTA
Leicester,NC
Summary
Dedicated, people-oriented professional certified in Recovery Coaching with encouraging leadership background. Deeply passionate for serving others through personal and learned experience. Hard working, resourceful and persevering with a willingness to learn, attention to detail and desire for growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Recovery Coach/National Alumni Coordinator
Lakeview Health
12.2019 - Current
- Facilitated recovery support groups within the treatment facility and virtually.
- Coordinated monthly and bi monthly events through out the year emphasizing self care, educational advancements and having fun in sobriety.
- Managed multiple social media accounts for continuous connection, several media outlets to encourage engagement and an online store to increase program funding.
- Developed empowering, stable relationships with alumni while maintaining healthy boundaries.
- Encouraged alumni by teaching them essential coping strategies and relapse prevention techniques.
- Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
- Gathered information about useful resources and helped coordinate referrals.
- Provided continuous and committed support to alumni, alumni's loved ones, team and supervisor.
Sales Coordinator
TravelCamp RV
03.2019 - 10.2019
- Company Overview: Florida's premier towable RV dealer with three dealer locations and a surplus location in Northern Florida
- Support the Sales Team by effectively managing Social Media, Marketing, and administrative sales tasks
- Manage product inventory and ensure that it is reflected accurately on all websites
- Communicate with Sales Team regarding upcoming units
- Update all promotional materials
- Client Services
- Provide engaging content on all Social Media platforms
- Learned how to use the computer's inventory system to find products and place special orders for store/customers
- Florida's premier towable RV dealer with three dealer locations and a surplus location in Northern Florida
Assistant Manager
Salvation Army Family Store
08.2018 - 03.2019
- Assisted employees in maintaining store and customers in donations and purchasing store items
- Served as lead worker to employees working in the Family Store
- Monitored and trained employees in the proper procedures for operating and maintaining store
- Operated and maintained cash register
- Responded to customer's questions and handled all problems/concerns in an effective manner
- Maintained the cleanliness and order of the store displays
- Ensured the security of store items and the cash register
Shift Supervisor
Starbucks
08.2017 - 03.2018
- Managed store operations
- Delivered accommodating customer service
- Helped build great teams
- Creatively increased store profit
- Assisted with new partner training
- Provided and designed quality beverages and food products
- Ensured proper cash management
Administrative Assistant
James River Communications
07.2016 - 04.2017
- Company Overview: James River Communications is a leading solutions provider of advanced communication technologies specializing in IT, voice, data and converged technologies providing a comprehensive array of products and services
- Performed data entry
- Payroll administration
- Financial reporting
- Records management
- Meeting and event planning
- Bookkeeping
- James River Communications is a leading solutions provider of advanced communication technologies specializing in IT, voice, data and converged technologies providing a comprehensive array of products and services
Child Care Provider
02.2016 - 07.2016
- Kept home clean and organized
- Provided fun/educational activities and outings
- Prepared meals and snacks
- Monitored children's well being and overall health
- Created Lesson Plans
Receptionist
Best Western Plus
04.2012 - 12.2015
- Greeted, registered and assigned rooms to guests
- Answered inquiries pertaining to hotel guest services
- Administered travel directions and gave recommendations regarding shopping, dining, or entertainment
- Maintained a professional relationship with customers
- Performed data entry and generated audits
- Assisted with housekeeping duties: cleaning and restocking rooms
Education
South Georgia State College -
South Georgia State College
Waycross, GA10.2024
GED -
Ware County High School
Waycross, GA01.2009
Skills
- Microsoft Office
- Networking
- Substance Abuse Knowledge
- Organizational Skills
- Professional ethics
- Relapse Prevention
- Excellent Communication
- Decision Making and Problem Solving
- Multitasking
- Time Management
Certification
- Certified Recovery Coach (CCAR)
Timeline
Recovery Coach/National Alumni Coordinator
Lakeview Health
12.2019 - Current
Sales Coordinator
TravelCamp RV
03.2019 - 10.2019
Assistant Manager
Salvation Army Family Store
08.2018 - 03.2019
Shift Supervisor
Starbucks
08.2017 - 03.2018
Administrative Assistant
James River Communications
07.2016 - 04.2017
Child Care Provider
02.2016 - 07.2016
Receptionist
Best Western Plus
04.2012 - 12.2015
South Georgia State College -
South Georgia State College
- Certified Recovery Coach (CCAR)
GED -
Ware County High School
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