Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
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Isabella Pulley

Huntersville

Summary

Friendly, bilingual professional with strong multitasking, problem-solving, teamwork, and leadership skills. Experienced in pharmacy operations, customer service, and team management. Quick learner with a passion for mastering new skills and thriving in fast-paced environments. Strong ability to build relationships and deliver efficient service while maintaining attention to detail.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
Huntersville
05.2023 - Current
  • - Accurately refill, label, and dispense prescription medications following pharmacy protocols and state regulations. (Under pharmacist supervision.)
  • - Verify prescription information and enter patient data into the pharmacy management system with a high attention to detail.
  • - Collaborate with pharmacists and healthcare providers to resolve insurance claims and medication issues.
  • - Administer vaccines, providing education and support to patients in a compassionate manner.
  • - Maintain inventory levels by receiving and organizing pharmaceutical shipments, monitoring stock, and assisting with expiration date tracking.
  • - Support pharmacy team operations by assisting with prescription insurance billing and customer inquiries.
  • - Compliance with HIPAA and safety standards in handling sensitive patient information and medications.

Shift Manager

Walgreens
02.2023 - Current
  • - Lead the store team during shifts, managing cash handling, deposits, and operational tasks.
  • - Resolve customer service concerns while maintaining a positive shopping experience.
  • - Assist pharmacy staff during peak hours.
  • - Oversee store security procedures and closing responsibilities.

Receptionist

Roosters
12.2022 - 02.2023
  • - Managed appointment scheduling and handled customer calls.
  • - Utilized scheduling software and collaborated with team members.

Education

Associate of Science - Biology

Central Piedmont Community College
Charlotte, NC
06-2026

High School -

Hopewell High School
Huntersville, NC
02.2023

Skills

  • Bilingual (English/Spanish)
  • Pharmacy Operations & Prescription Fulfillment
  • Insurance Claims Processing
  • Vaccine Administration
  • Inventory & Database Management
  • Customer Service & Communication
  • Team Leadership & Training
  • Time Management & Multitasking

Certification

  • CPR Certified

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Pharmacy Technician

Walgreens
05.2023 - Current

Shift Manager

Walgreens
02.2023 - Current

Receptionist

Roosters
12.2022 - 02.2023

Associate of Science - Biology

Central Piedmont Community College

High School -

Hopewell High School

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Isabella Pulley