Isabella Henao Castaneda
Waxhaw
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
12.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Hostess
East Coast Wings + Grill
01.2023 - 12.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls and greeting guests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Cuthbertson High School
Waxhaw 06-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Coffee expertise
- Customer service
- Multitasking proficiency
Languages
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
12.2023 - Current
Hostess
East Coast Wings + Grill
01.2023 - 12.2023
Cuthbertson High School
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