Isabella Escoto Gaeta
Apex
Summary
High-performing team member recognized for exceptional productivity and swift task completion. Specialized skills in communication, time management, and problem-solving drive effective collaboration and project success. Proven adaptability and leadership enhance team dynamics and ensure quality outcomes. Committed to exceeding expectations and fostering customer satisfaction through reliable teamwork.
Overview
6
6
years of professional experience
Work History
Team Member
Bruster's Real Ice Cream
Apex
03.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
- Cleaned counters, tables and fountain equipment, following quality checkpoints.
Assistant
Escoto Painting and Drywall
Apex
08.2019 - Current
- Used filing systems to improve document management and organization.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Entered data into databases accurately and efficiently.
- Received and distributed mail, letters and packages.
- Reviewed and approved vendor invoices.
- Composed and dispatched invoices and estimates related to services rendered.
Education
Bachelor of Science - Earth And Environmental Sciences
University of North Carolina At Charlotte
Charlotte, NC05-2028
High School Diploma -
Apex High School
Apex, NC06-2024
Skills
- Customer service
- Time management
- Collaboration and teamwork
- Problem solving
- Interpersonal communication
- Organization
- Positive attitude
Timeline
Team Member
Bruster's Real Ice Cream
03.2024 - Current
Assistant
Escoto Painting and Drywall
08.2019 - Current
Bachelor of Science - Earth And Environmental Sciences
University of North Carolina At Charlotte
High School Diploma -
Apex High School
Similar Profiles
Nevaeh Johnson-RogersNevaeh Johnson-Rogers
Ice Cream Scooper at Bruster's Real Ice CreamIce Cream Scooper at Bruster's Real Ice Cream
Cameron MacDonaldCameron MacDonald
Shift Leader at Bruster's Real Ice CreamShift Leader at Bruster's Real Ice Cream
Silvia AikenSilvia Aiken
Team Member at Bruster's Real Ice CreamTeam Member at Bruster's Real Ice Cream