Isabella Andrade
Durham
Summary
From working with guests in hospitality, to serving customers at fast paced restaurants, I have many valuable skills. I have 7 years of experience working in customer service within various jobs. I am very adaptable and am able to learn new skills very easily. I am outgoing, easygoing, and very friendly. I love to learn new things, and meet new people. I also work well in fast-paced environments and can handle heavy workloads.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Xanterra
06.2025 - 09.2025
- Many Glacier Hotel front desk receptionist
- -Checked guests in and out using opera
- -Answered any questions regarding the area and the trails near the hotel
- -Collected room deposits, fees, and payments.
- -Answered incoming phone calls
- -Helped guests with any questions or concerns
Administrative Assistant
Beech Mountain Ski Resort
11.2024 - 03.2025
- -Answered emails and phone calls
- -Responded to customer complaints
- -Provided customers with information on local area and resort
- -Made seasonal passes for the resort
Front Desk Receptionist
Holiday Inn Express and Suites
01.2024 - 07.2024
- -Checked guests in and out using Opera
- -Trained incoming employees on Opera
- -Greeted guests and answered any questions or concerns
- -Created new reservations for walk-ins
- -Cleaned lobby and bathroom daily]
- Collected room deposits, fees, and payments.
Server
Cracker Barrel
04.2023 - 12.2023
- Managed multiple tables efficiently, including large groups
- Worked in a fast paced environment
- Worked with POS system to place orders
- Performed opening and closing duties, which included cleaning tables, mopping, restocking for morning shift
- Promoted newly introduced food items.
Style Advisor
Target
05.2022 - 10.2022
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in any questions or concerns they had about merchandise
- Unloaded incoming trucks
- Cashiering
- Assisted customers in selecting outfits for special occasions
- Stocked and organized different clothing sections.
Front Desk Receptionist
Vail Resorts
01.2022 - 04.2022
- - Checked guests in and out using IQware
- - Made RFID keys every morning
- - Uploaded and organized guest information
Crew Member
Chipotle
05.2019 - 08.2019
- Worked front counter
- Prepared food for customers
- Collaborated with team members to complete orders.
- Used POS system to input orders
- Cash handling
Education
High School Diploma -
Charles E. Jordan High School
Durham, NC12.2020
Skills
- Microsoft Word
- Microsoft Outlook
- Cashiering
- POS
- Administrative experience
- Food service
- Guest relations
- Stocking
- Organizational skills
- Opera
- IQware
- Phone etiquette
- Receptionist
- Microsoft Powerpoint
- Microsoft Office
- Host/hostess experience
- Merchandising
- Heavy Lifting
- Restaurant experience
- Time management
- Food handling
- Sales
- Food safety
- Cash register
- Food industry
- Hospitality
- Typing
- Retail Sales
- Communication skills
- Serving
- English
- Training
Certification
- Driver's License
- Food Handler Certification
Timeline
Front Desk Receptionist
Xanterra
06.2025 - 09.2025
Administrative Assistant
Beech Mountain Ski Resort
11.2024 - 03.2025
Front Desk Receptionist
Holiday Inn Express and Suites
01.2024 - 07.2024
Server
Cracker Barrel
04.2023 - 12.2023
Style Advisor
Target
05.2022 - 10.2022
Front Desk Receptionist
Vail Resorts
01.2022 - 04.2022
Crew Member
Chipotle
05.2019 - 08.2019
High School Diploma -
Charles E. Jordan High School