Isabel Pennington
Winston-Salem
Summary
Detail-oriented server experienced in delivering outstanding customer service and cash handling. Skilled in collaborating with team members to manage busy dining environments and swiftly resolve customer concerns, ensuring a positive dining experience.
Overview
1
1
year of professional experience
Work History
Server
Fourth Street Filling Station
Winston-Salem, NC
09.2025 - Current
- Collaborated with team members to efficiently manage parties of up to fifty heads.
- Adapted quickly to changing customer needs and preferences during busy service periods.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Oh' Calcutta
Winston-Salem, NC
02.2025 - 09.2025
- Maintained knowledge of menu offerings, including dietary restrictions and allergens for informed recommendations.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Ramen Mafia
Winston-Salem, NC
10.2024 - 02.2025
- Oversaw all front of house responsibilities including coordinating reservations and seating guests.
- Collaborated with other servers to provide all cocktails and beverages for the dining room.
- Acquired server skills in the opening weeks of the restaurant with minimal assistance and little training.
Education
Bachelor of Science - Biology
Wesleyan University
Middletown, CT05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- POS systems
- Adaptability
Timeline
Server
Fourth Street Filling Station
09.2025 - Current
Server
Oh' Calcutta
02.2025 - 09.2025
Server
Ramen Mafia
10.2024 - 02.2025
Bachelor of Science - Biology
Wesleyan University