Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Isaac Gardner

Raleigh

Summary

Motivated and dependable business student with experience as a lifeguard ensuring safety and accountability, experience as a team leader at a high-volume car wash leading crews and delivering excellent customer service, and a recent internship at State Farm, gaining exposure to insurance operations and risk management practices. Skilled in multitasking, communication, and team leadership, with proven reliability in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Intern

State Farm Insurance (Chad Richards)
Raleigh
05.2025 - 08.2025
  • Performed daily outreach calls to existing clients to advocate for additional coverage, solidifying client relationships and fostering sales growth.
  • Facilitated the agent's cross-selling strategies by assessing client requirements and suggesting personalized policy options.
  • Streamlined office activities, including scheduling, mailing, and executing a range of administrative tasks, enhancing overall workflow.
  • Analyzed sales performance and customer experience reports to identify trends and enhance office efficiency.

Lifeguard

YMCA of the Triangle
Raleigh
05.2024 - 08.2025
  • Monitored pool facilities to ensure patron safety, enforcing rules, and maintaining a secure environment.
  • Responded swiftly to emergencies, providing first aid and rescue assistance.
  • Provided customer service by assisting guests, answering questions, and promoting a positive guest experience.

Team Leader

Autobell Car Wash
Raleigh
03.2022 - 12.2024
  • Trained new team members on car wash procedures and safety protocols to ensure efficient operations and high levels of customer satisfaction.
  • Communicated with customers about upselling services, upselling premium options when appropriate.
  • Supervised daily operations to maintain high service standards and efficiency.

Education

Bachelor of Science - Risk Management/Insurance And Finance

Appalachian State University
Boone, NC
05-2027

Skills

  • Customer relationship management
  • Data analysis
  • Team leadership
  • Sales strategy
  • Microsoft Excel and spreadsheets
  • Conflict Resolution

Affiliations

Lambda Chi Alpha (Jan 2024-Present)

Academic Chair (Fall 2024)

Certification

  • Microsoft Excel Specialist Certification

Timeline

Intern

State Farm Insurance (Chad Richards)
05.2025 - 08.2025

Lifeguard

YMCA of the Triangle
05.2024 - 08.2025

Team Leader

Autobell Car Wash
03.2022 - 12.2024

Bachelor of Science - Risk Management/Insurance And Finance

Appalachian State University

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Isaac Gardner