Irvin Turrado
Winston-Salem,NC
Summary
Versatile and bilingual professional with a robust background in carpentry and customer service demonstrated at panchos creations through expert woodworking and exceptional teamwork. Skilled in power tool proficiency and problem-solving, I've significantly enhanced project efficiency and client satisfaction. My commitment to quality craftsmanship and excellent communication sets me apart, ensuring projects are completed to the highest standards. I hope for the best of my career and overall well being in a safe working environment, i hope for the best outcome as i progress and develop a good future . Thank you for taking the time to look at my resume! i hope you have a wonderful day.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Carpentry Laborer
Panchos Creations
02.2019 - Current
- Maintained a safe working environment by adhering to safety protocols and using proper protective equipment.
- Contributed to successful project completion by efficiently managing time, meeting deadlines, and prioritizing tasks.
- Constructed durable frameworks for residential and commercial buildings using high-quality materials and expert techniques.
- Collaborated with team members to complete carpentry projects on time and within budget constraints.
- Increased client satisfaction through precise measurements, cuts, and assembly of materials for custom projects.
- Skillfully installed fixtures such as doors, windows, cabinets, ensuring alignment with design specifications.
- Reduced material waste by optimizing usage of lumber and other building materials during construction processes.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Assembled and installed furniture and cabinetry.
- Repaired damaged doors, windows and other structures.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Supported efficient workflow with timely preparation of necessary tools, equipment, and workspaces before each shift.
- Conducted regular maintenance checks on tools to ensure optimum performance throughout project durations.
- Effectively repaired damaged structures utilizing a range of hand tools and power equipment for optimal restoration results.
- Enhanced project efficiency by accurately interpreting blueprints and executing carpentry tasks accordingly.
- Supported sustainable construction efforts by efficiently repurposing salvaged wood materials into functional pieces.
- Cleaned, calibrated and serviced tools and equipment.
- Used hand tools such as utility knives, hammers and deglazing devices to complete carpentry tasks.
- Enforced quality control measures by conducting thorough inspections and addressing any discrepancies in a timely manner.
- Assisted in the training of new carpenters, sharing knowledge of tools, techniques, and best practices for quality craftsmanship.
- Framed, remodeled and finished wood and metal structures.
- Estimated cost, time and materials for carpentry projects.
- Maintained variety of hand tools, portable power tools and standard measuring instruments on daily job assignments.
- Designed, constructed and repaired cabinets, tables and shelves.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Cut and shaped materials to meet outlined measurements.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Measured, cut and installed drywall, paneling and other materials.
- Specialized in foundations, framing and finish carpentry.
- Built and hung custom doors and frames.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Installed insulation, trim and other finishing touches.
- Safely operated electric cordless and hammer drills and cutting torches.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Inspected buildings to identify repair needs.
Fast Food Worker
SUBWAY®Restaurants
12.2015 - 08.2018
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Processed orders on POS system and accepted cash and charge payments.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
- Trained newly hired employees on routine tasks and customer service.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Implemented proper food handling techniques when receiving shipments, reducing the risk of contamination and ensuring fresh products were served to customers.
- Made change and returned correct cash and coin to patrons.
- Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
- Expedited food preparation tasks such as chopping vegetables, grilling meats, and assembling sandwiches to meet high demand while maintaining quality standards.
- Reduced waste by monitoring food portion sizes and properly storing leftover ingredients for future use.
- Increased repeat business through exceptional customer service and rapidly addressing any concerns or complaints.
- Assisted with preparing salads and cold food items.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
- Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.
- Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
- Developed system for quicker food preparation without compromising quality, meeting customer expectations for speed and taste.
- Provided feedback on customer preferences, informing adjustments to menu offerings.
- Enhanced customer experience by maintaining clean and welcoming dining area.
- Implemented waste reduction strategy, contributing to cost savings and environmental sustainability.
- Participated in regular team meetings to discuss performance and identify areas for improvement.
- Streamlined drive-thru operations to minimize wait times, enhancing customer convenience.
- Enhanced drive-thru service speed by optimizing order taking and payment processes.
- Resolved customer complaints with professionalism, restoring customer confidence in our service.
- Conducted thorough cleaning and sanitation of kitchen equipment, upholding high standards of hygiene.
- Prepared food orders with attention to detail, ensuring high-quality meals for customer satisfaction.
- Assisted in development of customer loyalty program, fostering repeat business.
- Managed cash register accurately, facilitating smooth transactions for customers.
- Improved team efficiency with effective communication and coordination during peak hours.
- Participated in ongoing training sessions to stay up-to-date on industry trends and best practices.
- Maintained strict adherence to health and safety regulations, contributing to safe dining environment.
- Improved kitchen organization, streamlining food preparation tasks and reducing order preparation times.
- Assisted in inventory management, ensuring availability of all necessary ingredients and supplies.
- Trained new staff on operational procedures, ensuring consistency in service delivery.
- Collaborated with team members to introduce new menu items, driving increased interest from regular customers.
- Contributed to promotional activities, increasing awareness of special offers among customers.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished serving stations with fresh food and cleaned up spills.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Documented customer orders and conveyed special requests to kitchen staff.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Brewed coffee and tea and changed out drink station syrups.
- Backed up servers by setting up trays and completing some food deliveries.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Prepared salads, soups and sandwiches for customers.
- Completed milkshakes and ice cream desserts for customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Observed customer purchases in line and differentiated between standard portions.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Golf Course Groundskeeper
Old Town Club
10.2017 - 07.2018
- Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
- Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
- Supported successful golf tournaments by preparing the course for optimal playing conditions during events.
- Conducted regular inspections of equipment to ensure proper function, reducing downtime due to malfunctions or necessary repairs.
- Repaired ground structures regularly, sticking to schedules, and meeting facility needs.
- Completed preventive maintenance on equipment such as lawnmowers, fountains, and sprinkler systems to save money and prevent costly repairs.
- Upheld safety standards within the workplace through proper training, equipment use, and adherence to protocols.
- Ensured golfer safety by identifying potential hazards on the course and addressing them promptly.
- Increased golfer satisfaction by responding promptly to feedback regarding course conditions or specific concerns.
- Improved overall course aesthetics with careful pruning, shaping, and removal of trees and shrubs as needed.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Enhanced turf quality by implementing effective maintenance practices and providing appropriate nutrition.
- Assisted in the planning and execution of golf course renovation projects to improve playability and aesthetics.
- Contributed to a sustainable golf environment with efficient water management practices such as irrigation scheduling and system maintenance.
- Oversaw snow removal operations during winter months, ensuring safe and accessible pathways for staff and visitors.
- Removed debris and waste from outdoor areas.
- Assisted with irrigation system maintenance and repair.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Inspected gardens for pests, weeds and diseases.
- Prepared soil for planting and sowing.
- Maintained gardening tools by replacing blades and fluids.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Installed stonework according to landscape design plan and client specifications.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Educated employees and members of public on plant biology and health.
- Developed and implemented strategies for water conservation.
- Cut trees and shrubs to shape and maintain landscape.
- Developed and maintained efficient irrigation system for outdoor areas.
- Designed programs for landscape maintenance, pest management, composting, and other related topics.
- Collaborated with gardeners to plan and design outdoor spaces.
Education
High School Diploma -
Glenn High School
Kernersville, NC06-2017
Skills
- Bilingual English/Spanish
- Experience customer service
- Power tool proficiency
- Heavy lifting
- Painting and staining
- Structural repairs
- Deck building
- Basic plumbing
- Powered wood cutting
- Manual wood cutting
- Teamwork and collaboration
- Carpentry and woodworking
- Time management
- Hand and power tools
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliable and punctual
- Excellent communication
Certification
- NC Driver's License
Time management
Never late, always on time to work daily. Im good at providing tasks in a timely matter, for example you tell me to do something in 30 minutes ill have it done in 25. I am eager to help and manage teamwork at any giving time to help grow my work environment, I make hard tasks look easy by helping one another, im all about teamwork and optimism.
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Carpentry Laborer
Panchos Creations
02.2019 - Current
Golf Course Groundskeeper
Old Town Club
10.2017 - 07.2018
Fast Food Worker
SUBWAY®Restaurants
12.2015 - 08.2018
- NC Driver's License
High School Diploma -
Glenn High School
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