Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
1
1
year of professional experience
Work History
Shift Manager
McDonald's
Charlotte
06.2024 - 10.2024
Developed and maintained positive working relationships with staff, customers, and vendors.
Monitored store operations to ensure compliance with company policies and procedures.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Investigated customer complaints regarding merchandise quality or availability promptly.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Helped employees accomplish tasks during peak periods.
Cashier
McDonald's
Charlotte
06.2023 - 06.2024
Greeted customers and answered any questions they had about the store's products and services.
Stocked shelves with merchandise when needed.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.