Iris Galdamez
Durham
Summary
History of pursuing ever-increasing responsibility and achieving consistent successes in each position. Well-organized and proactive with a decisive nature and good sense of market trends, practices and customer service strategies. Complex problem-solver with a goal-oriented mentality.
Inspires employees to accomplish challenging objectives by working alongside team members and using motivational strengths to build job satisfaction. Proficient in processes and gifted in adapting to new procedures.
Overview
29
29
years of professional experience
Work History
Supervisory Specialist
Implus Footcare LLC
Durham
07.2001 - 09.2025
- Supervised team operations to ensure compliance with quality standards.
- Coordinated training sessions for new employees on company procedures.
- Managed inventory levels to optimize stock availability and minimize waste.
- Developed workflow processes to enhance efficiency across departments.
- Implemented safety protocols to maintain a secure work environment.
- Facilitated communication between departments to support project coordination.
- Resolved employee conflicts through mediation and conflict resolution strategies.
Comercial Cleaning
Duane Massey - LLC
Durham
07.2000 - 07.2001
- Assisted customers with product selection and provided detailed product information.
- Managed inventory levels to ensure product availability for customer purchases.
- Processed transactions accurately using point-of-sale systems and cash handling.
Kitchen cold salad prep
Sheraton Hotel & Resorts
Durham
12.1998 - 07.2000
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Banquet Server
Sheraton Hotel & Resorts
Durham
01.1997 - 12.1997
- Served food and beverages to guests during banquets and events.
- Set up and arranged banquet tables according to event specifications.
- Assisted in maintaining cleanliness and organization of dining areas.
- Communicated with kitchen staff to ensure timely service delivery.
- Followed safety and sanitation guidelines consistently during service.
- Collaborated with team members to ensure smooth event operations.
- Handled dishware and utensils carefully during setup and cleanup processes.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Skills
- Team leadership
- Workflow optimization
- Employee training
- Quality assurance
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Supervisory Specialist
Implus Footcare LLC
07.2001 - 09.2025
Comercial Cleaning
Duane Massey - LLC
07.2000 - 07.2001
Kitchen cold salad prep
Sheraton Hotel & Resorts
12.1998 - 07.2000
Banquet Server
Sheraton Hotel & Resorts
01.1997 - 12.1997