IRELAND DENNEY
Boone,NC
Overview
6
6
years of professional experience
Work History
Team Member
Juice Boone
Boone, NC
02.2025 - Current
- Delivered exceptional customer service to enhance overall client satisfaction and experience.
- Assisted in inventory management by tracking stock levels and restocking supplies as needed.
- Trained new employees on product knowledge, equipment usage, and safety protocols.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
Server
Rhode's Motor Lodge
Boone, NC
07.2024 - 09.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Memorized menu to help diners make informed meal choices.
- Processed payments and completed register transactions accurately.
- Delivered customer checks and securely processed credit card or cash payments.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
Server/Cashier
Pepper's Restaurant and Bar
Boone, NC
08.2023 - 08.2024
- Greeted customers in a friendly way
- Helped customers with any questions about the menu, drinks, etc
- Served customers mindfully and efficiently
- Helped servers clear tables and run food
- Assisted customers to their designated tables
Server/Cashier
Rooted Cafe And Market
Southern Pines, NC
02.2021 - 08.2022
- Help customers complete purchases, locate items, and join our weekly emails
- Operated the cash register for all purchases
- Closed the register every night and helped close down the restaurant fully
- Restocked and organized products and merchandise
- Baked all of the muffins that were sold every day
- Assisted customers if they had questions about the menu, store hours, and more
- Worked a very flexible schedule and worked more shifts if they needed to be picked up
- Greeted customers in a friendly way and gained many regular guests
Host/Assistant Food Runner/Busser
Char Bar7
Southern Pines, NC
02.2020 - 02.2021
- Addressed customers with a warm welcome to the restaurant
- Assisted customers to their designated tables
- Cleared tables immediately after guests left in preparation for the next party
- Trained newly hired employees so they can understand how to operate the front of the house
- Assisted servers with beverage refills and delivering food to the table
- Answered questions from customers regarding menu items
Education
Bachelor of Science - Psychology
Appalachian State University
Boone, NC12.2025
High School Diploma -
Pinecrest High School
Southern Pines, NC06.2022
Skills
- Staff Training
- Product Knowledge
- POS Systems
- Customer Assistance
- Billing and Payment Processing
- Time Management Skills
- Money Handling
- Sales Expertise
- Inventory Management
- Issue Resolution
- Product and Service Sales
- Problem-solving
- Teamwork and collaboration
- Attention to detail
Internship
Safe Spot Child Advocacy Center
June 2025 - August 2025
- Observed the process of forensic interviews and child advocacy.
- Participated alongside multidisciplinary teams in meetings and case reviews.
- Helped maintain a clean and organized work environment.
- Attended webinars to expand my knowledge regarding advocacy, reporting, court systems, mental health, and forensic interviewing.
Timeline
Team Member
Juice Boone
02.2025 - Current
Server
Rhode's Motor Lodge
07.2024 - 09.2024
Server/Cashier
Pepper's Restaurant and Bar
08.2023 - 08.2024
Server/Cashier
Rooted Cafe And Market
02.2021 - 08.2022
Host/Assistant Food Runner/Busser
Char Bar7
02.2020 - 02.2021
Bachelor of Science - Psychology
Appalachian State University
High School Diploma -
Pinecrest High School