Iqra Khawaja
Wake Forest
Summary
Experienced Human Resources Business Partner with years of comprehensive HR and administrative experience in diverse industries, including recruitment, accounting, and higher education. Recognized for working efficiently with an ability to quickly learn and navigate any computer software and financial programs. Seeking a challenging position in a reputable organization where I can learn new skills, expand my knowledge, and can contribute my ideas to be mentored towards a successful career.
Overview
11
11
years of professional experience
Work History
OPERATIONS MANAGER
Duke University Social Science Research Institute
2023.05 - Current
- Acted as liaison between GRID and TRHT Centers and SSRI administration, ensuring compliance with university policies and procedures, personnel administration, grant administration, and budgetary control.
- Developed and maintained relationships with various Duke departments, offices, and external organizations locally, nationally, and internationally to foster cooperation and optimize resource utilization.
- Analyzed program plans for GRID and TRHT Centers, forecasting short- and long-term budget needs and collaborating with SSRI Business Manager to prepare detailed financial statements, analyses, and reports.
- Assisted in the preparation of grant proposals, compiled data, and created budget projections; monitored expenditures and ensured adherence to university and sponsoring agency policies.
- Coordinated operational activities at GRID and TRHT Centers, including personnel management, space and facilities oversight, procurement, and property management.
- Supervised designated employees supporting business functions, managed personnel activities, and oversaw conference travel arrangements.
- Managed logistical aspects of on- and off-campus events for Centers, including budgeting, venue selection, and vendor coordination.
- Directed communication efforts, including press relations, publications, presentations, and public relations initiatives.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
STAFF ASSISTANT TO THE DEAN
Duke University, Pratt School Of Engineering
2022.10 - 2023.05
- Managed all procurement systems, including Concur, AP Check Request, Buy@Duke, and Duke Corporate Cards
- Provided SAP Fund Code & Transaction reviews, as needed
- Arranged Qualtrics, AD HOC reports and analysis for all departments within the Dean's Office and department business managers
- Handled all departmental mail room practices & policies, including incoming and outgoing mail
- Managed calendars and scheduled team meetings; booked rooms for meetings; coordinated AV/video conferencing needs and arranged corporate travel
- Assisted with preparing routine and reports, presentations, and other materials
- Coordinated assigned projects, as needed, such as, HR projects, Forums, and faculty/candidate interviews
- Assisted with planning and executing research related events, including the Board of Visitors Meetings, Table Talks with the Dean, Faculty Retreats and more
- Maintained divisional budget information and monthly expense reports, including all purchasing system workflow requiring Dean's Office approvals
- Collated and requested research updates from faculty
- Updated the master calendar for grants, conferences, and abstract deadlines and managed appropriate reminders and timelines for project completion.
DIRECT HIRE RECRUITER
AppleOne Staffing
2021.12 - 2022.10
- Operated and maintained applicant tracking and candidate management systems
- Screened applicant resumes and coordinated both phone and in-person interviews
- Recruited and screened qualified potential employees
- On-boarded and trained all new hires
- Organized new employee orientation schedules for new hires
- Compiled employee records from individual departments to maintain central files
- Set up orientations and initial training for new employees
- Helped employees register for benefits programs using online portals
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations
- Delivered friendly assistance with new hires throughout interviewing and hiring process
- Administered compensation, benefits and performance management systems and safety and recreation programs
- Trained two interns in office tasks which later became full-time employees.
ACCOUNT MANAGER
Accounting Solutions
2021.05 - 2021.12
- Administered 'year-end close' processes to ensure that fund balances & transactions are reconciled, as needed for all clients
- Proficient with Canopy, Accounting Power, QuickBooks, and other Departmental HR functions
- Prepared and Filed tax returns
- Communicated strategic planning results to Head Accountant and addressed any issues that needed tending to
- Helped to ensure employee retention by listening to and understanding the needs and desires of my staff
- Performed responsibilities related to general ledger, reconciliations and reconciling cash monthly
- Established tables of accounts and assigned entries to proper accounts
- Performed accounts receivable and payable responsibilities - vendor creation, invoicing, check runs, post cash deposits
- Analyzed business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses
- Trained newly hired employees with policies, procedures, and standards for workplace
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
PROCUREMENT/ADMINISTRATIVE COORDINATOR
UNCG Registrar's Office
2020.06 - 2021.08
- Worked with admissions and financial aid offices on annual recruitment events
- Handled school interactions with the UNCG Cashier's Office & processed cash/check transactions related to tuition
- Managed all Banner Processing, Citrix, WordPress, Argos, Office Management and Departmental HR functions
- Administered departmental budgets and financial reports, as needed
- Processed travel arrangements and reimbursements
- Composed written materials, including memos, emails, agendas, or minutes from meetings
- Managed grading, class scheduling, and advising for students through admin software.
IT SUPPORT TECHNICIAN
Spectrum
2018.02 - 2020.06
- Facilitated designing, fabricating, installing, scheduling, and maintaining specialized instrumentation systems which measure and record test parameters in variety of environmental and field operations
- Maintained all troubleshooting, repairing, and maintenance for fixtures
- Worked with various teams to resolve all discrepancies and coordination problems that impaired installation activities, including necessary disassembly and assembly of company products
- Supplied troubleshooting to help resolve variety of service and equipment issues for company including account billing, maintenance enhancements and repairs
- Provided additional internal support and worked with sales representatives' teams to address and resolve customer issues efficiently
- Completed inventory counts and organized supplies.
ASSOCIATE MANAGER
Food Lion
2018.06 - 2019.02
- Ensured that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Maintained an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Worked with product and sales teams to address and resolve customer issues efficiently
- Maintained a complete understanding of and adherence to company guidelines, policies, and standard practice.
ADMINISTRATIVE ASSISTANT
Guilford Technical Community College
2015.05 - 2018.06
- Provided general knowledge of the college to new, current, and returning students
- Collaborated within a team to organize seminars for students
- Serviced in helping students apply for college, apply for financial aid, and register for classes/help setup schedules
- Performed varied clerical duties such as filing, copying, faxing, completing work related
- Errands, answering the telephone, and assisting students
- Maintained appointment calendar for 12 conference rooms.
CERTIFIED SPECIALIST
Dillard's
2012.11 - 2015.02
- Maintained broad knowledge of all company products, services, and promotions
- Managed sales floor, dressing rooms and new stock
- Worked with product and sales teams to address and resolve customer issues efficiently
- Provided customer service in person, as well as over phone, while maintaining lasting
Education
Bachelor of Arts - Communication and Media Studies
University of North Carolina At Greensboro
12.2023
Duke University
04.2023
Associate of Arts - General Studies
Guilford Technical Community College
06.2019
Skills
- Employee Relations & Onboarding
- Procurement Systems
- Adobe Illustrator
- Microsoft Office
- Scheduling
- Inventory & Supply Management
Timeline
OPERATIONS MANAGER
Duke University Social Science Research Institute
2023.05 - Current
STAFF ASSISTANT TO THE DEAN
Duke University, Pratt School Of Engineering
2022.10 - 2023.05
DIRECT HIRE RECRUITER
AppleOne Staffing
2021.12 - 2022.10
ACCOUNT MANAGER
Accounting Solutions
2021.05 - 2021.12
PROCUREMENT/ADMINISTRATIVE COORDINATOR
UNCG Registrar's Office
2020.06 - 2021.08
ASSOCIATE MANAGER
Food Lion
2018.06 - 2019.02
IT SUPPORT TECHNICIAN
Spectrum
2018.02 - 2020.06
ADMINISTRATIVE ASSISTANT
Guilford Technical Community College
2015.05 - 2018.06
CERTIFIED SPECIALIST
Dillard's
2012.11 - 2015.02
Bachelor of Arts - Communication and Media Studies
University of North Carolina At Greensboro
Duke University
Associate of Arts - General Studies
Guilford Technical Community College
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