Ingrid Aguilar
Hope Mills
Summary
Dedicated professional with proven expertise in customer assistance and quality control, honed at Vanguard Culinary Group. Excelled in enhancing customer satisfaction and maintaining rigorous safety standards. Demonstrates exceptional work ethic, communication skills, and a commitment to excellence. Skilled in problem-solving and time management, ensuring high levels of efficiency and compliance.
Overview
4
4
years of professional experience
Work History
FSQA Technician
Vanguard Culinary Group
07.2021 - Current
- Maintained a safe work environment by adhering to established safety protocols, reporting potential hazards, and participating in safety trainings.
- Contributed to customer satisfaction by promptly addressing quality-related issues, resolving complaints, and providing technical support as needed.
- Ensured compliance with industry standards by maintaining up-to-date knowledge of relevant regulations, guidelines, and best practices.
- Documented quality control procedures and record-keeping practices, ensuring a comprehensive archive of data for future reference and analysis.
- Provided training on QC procedures to new team members, ensuring consistency in application across the department.
Cashier
Tienda Y Carniceria La Tapatia
08.2024 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
South View High School
Fayetteville, NC05-2021
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
- Written and verbal communication
- Time management skills
- Complex Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Tienda Y Carniceria La Tapatia
08.2024 - Current
FSQA Technician
Vanguard Culinary Group
07.2021 - Current
High School Diploma -
South View High School
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