India Fitzgerald
Charlotte
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Child Caregiver
Self Employed Services
10.2015 - 12.2024
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Established daily routines to provide structure and predictability for children under care.
- Assisted with homework completion, reinforcing subject matter comprehension and academic success.
- Supported cognitive development with age-appropriate learning materials and engaging educational games.
- Fostered emotional development by providing support, guidance, and encouragement during challenging situations.
- Assisted in potty training and other daily hygiene activities to support child development.
Seasonal Food and Beverage Server
Pine Island Country Club
04.2015 - 09.2015
- Set tables for customers, adhering to established preparation procedures in order to provide excellent service and encourage repeat business
- Kept up to date on the menu and chef specials and made recommendations to customers based on their preferences and allergies
- Promoted efficiency by removing empty dishes, glassware, and silverware to reduce bussing times
- Greeted guests and ensured that they were properly seated based on customer preferences and server capacity
- Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service
- Garnished dishes and delivered items to customers quickly to reduce wait times
- Kept the tables clean and tidy with tableware, glassware, silverware, and linens
- Assisted customers in placing orders, explained menu items, and suggested food allergy-friendly options
Intern Medical Assistant
Premier Spine, Pain & Rehabilitation
01.2014 - 06.2014
- Directed patients to exam rooms, answered questions, and helped doctors prepare for exams
- Gathered information about the client's medical history, including medications, symptoms, and allergies
- Worked with medical and administrative staff to keep the environment patient-centered, engaging, and compassionate
- Gathered and documented medical data from patients, such as blood pressure and weight
- Collected patient information for billing and insurance filing by gathering forms, copying insurance cards, and [Action]
- Helped patients prepare for X-rays, EKGs, suture removal, and dressing changes
- Did clerical work like word processing, data entry, phone answering, and filing
Food and Beverage Server
Delta's Restaurant
04.2012 - 11.2013
- Answered customers' questions, suggested items, and kept track of their orders
- Communicated dining orders to kitchen staff quickly and clearly, calling attention to any special requests or dietary restrictions
- Followed proper cleaning, sanitizing, and food handling procedures to maintain optimal protections for customers
- Took credit card, cash, and gift certificate payments and gave cash transactions change
Education
Bachelors Of Science - Psychology
University of North Carolina at Charlotte
Charlotte, NC08.2024
Skills
- Customer Interaction
- Conflict resolution
- Creative thinking
- Time management
- Care management
- Microsoft office
Timeline
Child Caregiver
Self Employed Services
10.2015 - 12.2024
Seasonal Food and Beverage Server
Pine Island Country Club
04.2015 - 09.2015
Intern Medical Assistant
Premier Spine, Pain & Rehabilitation
01.2014 - 06.2014
Food and Beverage Server
Delta's Restaurant
04.2012 - 11.2013
Bachelors Of Science - Psychology
University of North Carolina at Charlotte
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