Imani Brown
Charlotte
Summary
Results-driven leader professional with a strong background in payroll, HR operations, employee relations, performance management, and training
development. Adept at utilizing Workday and Kronos to manage HR functions, streamline workforce management, and enhance operational efficiency. Proven ability to lead teams, develop training programs, and implement strategic initiatives that drive employee engagement and business success. Passionate about fostering a positive workplace culture, ensuring compliance, and optimizing HR processes.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Whole Foods Market
04.2024 - Current
- Assisted in recruiting, interviewing, and onboarding new team members, ensuring compliance with company hiring standards for over 100 employees
- Oversee payroll processing for employees, ensuring compliance with wage and hour laws.
- Supported employee relations by addressing workplace concerns, facilitating conflict resolution, and promoting a positive team culture.
- Managed scheduling, timekeeping, and payroll functions using Workday and Kronos, ensuring accurate compensation and compliance with labor
laws. - Ensure accuracy in payroll records, including benefits deductions, tax withholdings, and direct deposits.
Supervisor
Whole Foods Market
06.2023 - 04.2024
- Led a team of employees, ensuring adherence to HR policies, operational procedures, and service standards.
- Conducted employee training sessions, improving compliance with company policies and reducing policy infractions by 25%.
- Designed and implemented staff development programs, increasing team engagement and performance.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created and managed project plans, timelines and budgets.
Store Support Specialist
Whole Foods Market
12.2021 - 06.2023
- Provided exceptional customer service, ensuring efficient transactions and high levels of guest satisfaction.
- Trained new hires on POS systems and store procedures, ensuring seamless integration and improved workflow.
- Assisted diverse customers with product inquiries, dietary needs, and promotions, enhancing the overall shopping experience.
Education
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Charlotte, NC12-2024
Skills
- Payroll Systems & Compliance: Multi-State Payroll, FLSA, Wage & Hour Laws
- Technology Proficiency: Workday, Kronos, Microsoft Office, UKG
- Leadership & Problem-Solving: Employee Supervision, Payroll Error Resolution, Process Optimization
- Employee Relations & Compliance: Conflict Resolution, Workplace Investigations, Performance Management
- Operational & HR Efficiency: Scheduling, Payroll
Processing, Workforce Analytics, Team Leadership
Timeline
Assistant Manager
Whole Foods Market
04.2024 - Current
Supervisor
Whole Foods Market
06.2023 - 04.2024
Store Support Specialist
Whole Foods Market
12.2021 - 06.2023
Bachelor of Science - Psychology
University of North Carolina At Charlotte
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