Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ilirjana Xhemajli

Cary

Summary

Dynamic professional with extensive experience at the World Food Program, excelling in leadership and communication. Proven ability to manage global events and enhance community engagement. Adept at problem-solving and fostering teamwork, I leverage attention to detail and adaptability to support vulnerable populations effectively. Committed to driving impactful outcomes in diverse environments. Seasoned leader with strong background in steering teams towards success. Possess significant experience in strategic planning, team motivation, and conflict resolution. Known for fostering positive work environments that encourage growth and productivity. Have positively impacted previous workplaces by instilling a culture of continuous improvement and collaboration.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Flock Volunteer Leader

World Food Program
01.2021 - 07.2024
  • Company Overview: The World Food Program Family Liaison Outreach Community is a volunteer network that aims to provide welcome and support to WFP families, whether they have kids or not.
  • I have contributed to the WFP Wellbeing platform by collecting and annotating information about the family page in Khartoum.
  • Additionally, I take on administrative roles such as managing the Global Flock, WhatsApp group, and Facebook page.
  • I am also part of the Global Flock team for organizing and planning global events.
  • The World Food Program Family Liaison Outreach Community is a volunteer network that aims to provide welcome and support to WFP families, whether they have kids or not.

Movcon Personal Effects Clerk

UNMIK
Prishtina
09.2002 - 09.2003
  • I efficiently managed the paperwork and shipping arrangements for UNMIK staff members who were either transferring to another duty station or returning to their respective countries.

Admin Clerk

UNMIK
Peja/Pec Region
07.1999 - 09.2002
  • Throughout my professional career, I have gained experience in a variety of roles that have equipped me with a diverse skill set.
  • As a translator, I have effectively communicated complex concepts between individuals of different languages and cultures.
  • Additionally, as an administrative clerk, I have adeptly managed and updated appointment calendars, ensuring that schedules are organized and well-coordinated.
  • In my role as a security guard bookkeeper, I have meticulously maintained schedules for up to 160 security guards in Peja/Pec, ensuring that all shifts are adequately staffed.
  • Finally, as a payroll slip template maintainer, I have ensured that all payroll templates for security guards are up-to-date and accurate, supporting the smooth functioning of daily business operations.
  • Additionally, I assisted in the development of a Regional Security Plan and helped to establish security operation rooms and sub-offices in the Peja Pec Region, including Gjakova, Klina, Junik, and Decan.
  • I supported the regional head of security in daily operations, including investigations, drafting security reports, and Security PowerPoint presentations.

Translator and Field Operations Manager

San Felipe Del Rio Foundation and People in Need
05.1999 - 07.1999
  • I work in various capacities including translation, psychosocial work, and field assistance.
  • My focus is on providing services to the most vulnerable people in Kosovo, including preparing them for independence and offering shelter.

Switchboard Operator

Organization for Security and Cooperation in Europe Mission in Kosovo
Peja / Pec Region
10.1998 - 03.1999
  • The duties of answering and transferring phone calls, maintaining an accurate record of all incoming and transferred call details, as well as receiving messages and forwarding them to the appropriate staff members, are crucial components of effective communication within an organization.

English teacher

Pandeli Sotiri Primary School
Obilic Prishtina
01.1994 - 01.1995
  • Teaching English as a foreign language to primary school students is a challenging yet rewarding task that requires careful planning and preparation.
  • It involves introducing young learners to the basics of English grammar, vocabulary, and pronunciation, while also engaging them in fun and interactive activities that encourage them to use the language in real-life situations.
  • Teachers must be skilled at adapting their teaching methods to suit the needs and abilities of their students, and must also be patient, creative, and enthusiastic about the learning process.
  • With the right approach, teaching English as a foreign language to primary school students can be a highly fulfilling and enriching experience for both teachers and students alike.

Sales Assistant

Nysreti Shoe and Bag Shop
Prishtina
01.1992 - 01.1994
  • Welcoming customers, offering assistance, and answering their questions about products or services.
  • Operating cash registers, handling cash and credit card transactions, and issuing receipts.

Education

High School Diploma -

Bedri Pejani

Some College (No Degree) - English Language And Literature

The University of Pristina
Pristina , Kosovo

Skills

  • Leadership
  • Management
  • Problem-solving
  • Time management
  • Teamwork
  • Critical thinking
  • Communication
  • Empathy
  • Flexibility
  • Attention to detail
  • Adaptability

Certification

  • First Aid
  • Microsoft Word 2000 Beginner, Intermediate course UNMIK
  • Microsoft Excel 2000 Beginner, intermediate, advanced level course UNMIK
  • Microsoft Access 2000 Beginner, intermediate course UNMIK
  • Microsoft PowerPoint 2000 Beginner Course

Timeline

Flock Volunteer Leader

World Food Program
01.2021 - 07.2024

Movcon Personal Effects Clerk

UNMIK
09.2002 - 09.2003

Admin Clerk

UNMIK
07.1999 - 09.2002

Translator and Field Operations Manager

San Felipe Del Rio Foundation and People in Need
05.1999 - 07.1999

Switchboard Operator

Organization for Security and Cooperation in Europe Mission in Kosovo
10.1998 - 03.1999

English teacher

Pandeli Sotiri Primary School
01.1994 - 01.1995

Sales Assistant

Nysreti Shoe and Bag Shop
01.1992 - 01.1994

High School Diploma -

Bedri Pejani

Some College (No Degree) - English Language And Literature

The University of Pristina
Ilirjana Xhemajli