Iliana Ballew
Mineral Springs
Summary
Barista with good communication skills and a passion for customer service at Crossroads Coffeehouse. Expert in crafting specialty coffee beverages while maintaining a clean workspace. Known for an excellent memory and attention to detail, ensuring a delightful experience for every customer. Adaptable and creative, I thrive in fast-paced environments
Overview
2
2
years of professional experience
Work History
Barista
Crossroads coffeehouse
Waxhaw
10.2022 - Current
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Utilized POS system to receive and process customer payments.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Monitored inventory levels of supplies and restocked when necessary.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Education
Bachelor of Arts - Art
North Carolina Academy of Art
Charlotte, NCSkills
- Communication skills
- Customer service
- Cash register operation
- Menu memorization
- Attention to detail
- Excellent memory
- Adaptive and creative
- Cleanliness
Accomplishments
- Illustrated a children’s book
- Was in the newspaper
Affiliations
- Drawing & painting
- Journaling
- Photography
References
References available upon request.
Timeline
Barista
Crossroads coffeehouse
10.2022 - Current
Bachelor of Arts - Art
North Carolina Academy of Art