Ilene Green
Carolina Beach
Summary
Seasoned and results-driven property management professional with years of hands-on, onsite experience and a proven track record of driving high-performing communities. Recognized for successfully leading lease-ups to stabilization in record time, overseeing multi-site operations, and implementing strategic initiatives that maximize occupancy, revenue, and resident satisfaction. Adept at managing complex projects and navigating high-pressure situations with unshakable focus. Experienced in team development, operational leadership, and real estate transactions, with a passion for elevating performance across properties and fostering community engagement. Now seeking to leverage extensive operational expertise and strategic vision to advance into a new Regional Property Manager role.
Overview
15
15
years of professional experience
Work History
Community Manager
Kane Realty Corporation
Carolina Beach, NC
02.2024 - Current
- Led lease-up from pre-construction phase through stabilization, launching community operations from day one
- Developed and executed strategic marketing initiatives to build brand awareness and generate early leasing traffic prior to model/unit availability
- Recruited, hired, and trained a high-performing team of 6 (3 leasing/office, 3 maintenance), establishing operational standards and culture
- Achieved stabilized occupancy of 98% within 11 months
- Sustained strong occupancy performance between 96%–98% post-stabilization through effective retention and leasing strategies
- Worked with construction as ownership representative to coordinate unit delivery schedules
- Drove traffic through outreach, digital marketing, and local partnerships, establishing the property’s presence in a competitive market
- Monitored KPIs including traffic, conversion, occupancy, and revenue to adjust strategy and maintain leasing velocity
- Supported commercial and retail operations by assisting with tenant coordination, occupancy efforts, and integration of mixed-use components to drive overall asset performance
- Developed strategic marketing partnerships with local business owners to increase brand visibility, drive resident engagement, and generate qualified leasing traffic
- Leveraged role as Chamber of Commerce Board Member to elevate community presence, build key relationships, and position the property as a relevant and engaged local partner
Director of Operations
Cape Fear Coastal Property Management
Wilmington, NC
07.2022 - Current
- Directed daily operations and maintenance activities for a diverse portfolio of single- and multi-family assets
- Oversaw property maintenance to ensure compliance with safety codes and regulatory standards
- Led prospecting efforts to attract new clients and residents, increasing occupancy and revenue potential
- Managed scheduling and execution of property showings, providing a high-quality resident experience
- Negotiated contracts and conducted thorough tenant and client screenings to mitigate risk
- Drove revenue maximization while controlling operating costs in alignment with budgetary goals
- Developed annual budgets and quarterly financial forecasts to guide operational and investment decisions
- Administered trust accounts, performing monthly reconciliations across three accounts
- Championed the implementation of property management software and investment tools to improve efficiency
- Partnered with real estate brokers to provide strategic investment guidance to clients and stakeholders
Lease up Property Manager
Hawthorne Residential
Oak Island/Wilmington, NC
06.2020 - 07.2022
- Led full-cycle lease-up from day one, successfully leasing the property in 10 months, achieving 100% occupancy and generating a waitlist of up to 64 prospective residents
- Leveraged high occupancy and demand to drive traffic to nearby sister properties, supporting their lease-up and boosting regional performance
- Set up new office operations and assisted with oversight of construction to ensure timely readiness of units and community amenities
- Developed annual budgets and managed operations throughout the year to maintain financial performance within plan
- Built and led high-performing teams to ensure operational excellence and maximize asset performance
- Prepared and delivered daily, weekly, monthly, and quarterly reports to regional managers, owners, and corporate leadership
- Performed on-site HR functions, including onboarding new employees and managing weekly payroll
- Planned and executed resident activities and community events to enhance engagement and satisfaction
- Managed outreach marketing initiatives, including social media page maintenance, to increase brand visibility and resident engagement
- Served on the “Live It” Committee, identifying opportunities for team participation in fundraising and volunteer efforts supporting community charitable organizations
Sr. Community Manager
American Landmark
Raleigh, NC
06.2018 - 06.2020
- Onboarded, trained, and mentored new property managers across the region, ensuring operational consistency, team development, and adherence to best practices
- Assisted underperforming or distressed properties by diagnosing operational challenges, implementing revenue and occupancy strategies, and improving overall performance
- Served as interim manager at properties facing staffing gaps or operational difficulties, maintaining continuity and driving measurable improvements in efficiency, resident satisfaction, and financial results
- Directed all in-house and outreach marketing initiatives, including social media and local partnerships, providing regular performance reporting to owners and investors
- Handled accounts payable/receivable and payroll functions to ensure accurate financial management
Community Manager
Cottonwood Residential
Raleigh/Durham, NC
02.2011 - 06.2018
- Oversaw leasing of apartments in alignment with projected ready dates to optimize occupancy and revenue
- Served as a key member of several Transition Teams to onboard new properties and their teams, ensuring smooth operational launches
- Acted in place of the Regional Manager to oversee property sales and coordinate due diligence teams, ensuring successful transactions
- Conducted regular community inspections to ensure curb appeal and timely completion of maintenance requests
- Developed, maintained, and monitored annual budgets to control costs and achieve financial goals
- Prepared and submitted weekly and monthly performance reports to regional managers and property owners
- Onboarded new employees and managed weekly payroll to ensure smooth HR operations
- Planned and executed resident activities and events to enhance engagement and satisfaction
- Managed in-house and outreach marketing initiatives, including social media campaigns, to drive leasing and community visibility
Education
Brokers Licence -
SeaCoast Advantage School of Real Estate
Wilmington, NC11-2023
Diploma - undefined
Buena Park High School
Buena Park, Ca01-1989
Skills
- Leadership
- Financial Reporting
- Scheduling and Organization
- Marketing
- Conflict Resolution
- Yardi Property Management Software
- Onesite Property Management Software
- Entrata Property Management Software
- Rent Manager Property Management Software
- Yieldstar Revenue Management
- LRO Revenue Management
- Funnel CRM
- Yardi CRM Flex
- MS Office Suite
- Relationship building
Affiliations
- Island Women
- Cape Fear Realtors
- PI Chamber of Commerce (Secretary)
Timeline
Community Manager
Kane Realty Corporation
02.2024 - Current
Director of Operations
Cape Fear Coastal Property Management
07.2022 - Current
Lease up Property Manager
Hawthorne Residential
06.2020 - 07.2022
Sr. Community Manager
American Landmark
06.2018 - 06.2020
Community Manager
Cottonwood Residential
02.2011 - 06.2018
Diploma - undefined
Buena Park High School
Brokers Licence -
SeaCoast Advantage School of Real Estate