Ilene Almendarez Chin
Raeford
Summary
Detail-oriented Records Management Specialist experienced in property documentation and legal processes. Achieved operational efficiency through advanced organizational skills and thorough knowledge of database systems and legal protocols. Focused on collaboration and delivering accurate, compliant records that enhance public service.
Overview
6
6
years of professional experience
Work History
Deputy Clerk
Register of Deeds
Raeford, NC
07.2024 - Current
- Verify, index, and digitize legal documents using specialized software, ensuring accurate data entry and searchable records within high-volume public databases
- Used specialized software to enter and verify data, double-checking for errors that could impact legal outcomes or public access
- Assisted legal professionals, title companies, and the public by locating and providing certified copies of vital records and historical property documents, ensuring timely access to important information
- Handle financial transactions for the office, including collecting fees, reconciling daily reports, and prepping deposits, all while keeping everything accurate and audit-ready
- Communicate clearly and respectfully with people, whether I’m answering phones, helping someone in person, or guiding them through online services
- Upheld strict confidentiality standards while processing sensitive documents, including military discharge forms, paternity legitimization filings, and amendments to vital records, safeguarding personal information
Sales Associate
Footlocker
Fayetteville, NC
10.2023 - 02.2025
- Recommended reliable products to meet diverse customer needs
- Acquired daily knowledge of product releases to support sales efforts
- Strengthened individual skills through targeted sales floor training sessions
Brand Ambassador
American Eagle Outfitters
Fayetteville, NC
08.2023 - 10.2024
- Promoted and sold store products to maximize customer engagement
- Delivered excellent shopping experiences to foster customer satisfaction
- Handle cash and card transactions
- Achieved daily objectives to drive customer loyalty for sign-ups and credit cards
21st Century Lead Teacher
MOCEDC Maggie’s Outreach
Raeford, NC
09.2022 - 07.2023
- Coordinated with elementary school administrators, teachers, and parents to support students' needs, fostering a safe, engaging after-school learning environment.
- Provided students with diverse services and programs, including youth development, health education, drug and violence prevention, arts, music, and STEM initiatives that reinforced regular academic programs.
- Provide families of students served by 21st CCLCs opportunities for active and meaningful engagement in their children’s education, including opportunities for literacy and related educational development.
- Developed calendars, lesson plans, parent engagement events, and team-building exercises to enhance educational experiences and strengthen community involvement.
Summer Camp Counselor
MOCEDC Maggie’s Outreach
Raeford, NC
06.2022 - 08.2022
- Assisted camp leaders in developing engaging educational programs, including arts and crafts, STEM, and literacy projects for campers.
- Guided students in completing STEM and arts and crafts projects, fostering creativity and learning.
- Ensured a safe and enjoyable environment for children during activities, promoting fun and learning for kids in 5th-8th grade.
Babysitter
Private Nanny
Fayetteville, NC
02.2022 - 06.2022
- Tutored and educated children in math, English, reading, and geography to support academic growth.
- Adhered to parents' guidance on daily routines and activities to ensure children received consistent care. on schedules, chores, discipline, and free time to ensure consistent care.
- Supervised children in various activities, ensuring safety and engagement throughout sessions.
- Developed and implemented age-appropriate educational games and activities to enhance learning experiences.
- Established consistent routines, promoting a sense of security and stability for children in care.
Team Member
Taco Bell
Raeford, NC
12.2020 - 09.2021
- Provided exceptional customer service that resulted in being employee of the month and receiving outstanding customer feedback from daily Taco Bell surveys.
- Managed drive-through operations by efficiently taking orders, processing payments, and delivering food promptly while maintaining a friendly atmosphere.
- Mastered the POS systems to handle payments ranging from $3,000 to $5,000 per shift.
- Trained new team members on POS systems, drive-through operations, customer satisfaction strategies, cooking techniques, and stocking procedures.
- Used communication skills to resolve complaints quickly and professionally.
- Prepared raw food materials to cook over 20 menu items to feed 50-100 customers per day.
Education
Bachelor of Science - Education
University of Phoenix
Phoenix, AZ07-2030
Undergraduate - Psychology
University of North Carolina at Pembroke
Pembroke, NC08-2021
High School Diploma -
Hoke County High School
Raeford05-2020
Skills
- Court procedures
- Regulatory compliance
- Document creation
- Record management
- Document control
- Office coordination
- Correspondence management
- Mail processing
- Customer service
- Point-of-sale experience
- Bilingual and fluent (Spanish)
- Microsoft Office
- Computer proficiency
- Organizational skills
- Cash handling
- Interpersonal skills
- Empathetic
- Document control
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Deputy Clerk
Register of Deeds
07.2024 - Current
Sales Associate
Footlocker
10.2023 - 02.2025
Brand Ambassador
American Eagle Outfitters
08.2023 - 10.2024
21st Century Lead Teacher
MOCEDC Maggie’s Outreach
09.2022 - 07.2023
Summer Camp Counselor
MOCEDC Maggie’s Outreach
06.2022 - 08.2022
Babysitter
Private Nanny
02.2022 - 06.2022
Team Member
Taco Bell
12.2020 - 09.2021
Undergraduate - Psychology
University of North Carolina at Pembroke
Bachelor of Science - Education
University of Phoenix
High School Diploma -
Hoke County High School