Idelle Terrell
Pinehurst
Summary
Accomplished Registered Nurse Case Manager with a proven track record at Pinehurst Medical Clinic, showcasing expertise in patient care planning and emotional intelligence. Excelled in reducing hospital readmissions through effective case management and patient advocacy. Skilled in geriatric care and preventive health, consistently improving patient outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Registered Nurse Case Manager
Pinehurst Medical Clinic, Internal Medicine
03.2016 - Current
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Registered Nurse Case Manager
Community Care of the Sandhills
01.2011 - 02.2016
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Conducted comprehensive assessments of patients'' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
Registered Nurse
Williamson Gynecology
01.2009 - 01.2011
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Assisted MD with in office procedures.
Education
Associate Degree In Nursing - Nursing
Sandhills Community College
Pinehurst, NC06.2006
Skills
- Direct patient care
- Emotional intelligence
- Geriatric care
- Case evaluation
- Home care management
- Service coordination
- Indirect patient care
- Resource utilization
- Patient care planning
- Care plan development
- Patient management
- Patient advocacy
Certification
Certified Case Manager (CCM)
Timeline
Registered Nurse Case Manager
Pinehurst Medical Clinic, Internal Medicine
03.2016 - Current
Registered Nurse Case Manager
Community Care of the Sandhills
01.2011 - 02.2016
Registered Nurse
Williamson Gynecology
01.2009 - 01.2011
Certified Case Manager (CCM)
Associate Degree In Nursing - Nursing
Sandhills Community College
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