IBRAHIMA NDIAYE
Durham
Summary
Seasoned Financial Center Manager adept at motivating and coaching team members to accomplish demanding financial objectives. Strategic planner with remarkable leadership and communication skills. Ready to offer many years' experience in banking and take on a challenging new role. Award-winning manager recognized sales leadership and operational excellence at top regional and national banks.
Overview
20
20
years of professional experience
Work History
Financial Center Manager II - AVP
First Citizens Bank
03.2018 - Current
- Lead a team of 5 in delivering operational excellence across all branch functions
- Manage $34M+ in deposits while driving consistent growth in retail and business accounts
- Guided branch team to rank #1 in credit card sales across the Central Region of First Citizens Bank
- Cultivate community partnerships and execute outreach strategies to acquire new business
- Coach team members on referral generation and cross-sell opportunities with business partners
- Support Cary market business partners in achieving growth targets throughout the FCB network
Financial Center Manager II - AVP
Fifth Third Bank
10.2011 - 03.2018
- Drove branch performance from P&L Level 6 to Level 2 within 12 months through strategic sales initiatives
- Designed and implemented revenue growth strategies that materially improved branch financials
- Conducted monthly audits and operational assessments to ensure compliance and excellence standards
- Coached and developed team members using individualized development plans (IDPS), leading to multiple promotions
- 2008 and 2013 President's Circle Award Winner: top honors for performance excellence.
Senior Underwriter
Fifth Third Bank
07.2006 - 10.2011
- Generated regular pipeline reports for management to track progress against service level agreements.
- Created and presented alternative lending plan, generating over $8 million in annual revenue.
- Contact external partners and collect stipulations set forth by Underwriter to support credit decision (verification of income, trusts and additional supporting
documentation, etc). - Communicated decisions clearly to stakeholders regarding loan approvals or denials.
- Developed strategies to streamline underwriting processes for increased efficiency.
- Maintained up-to-date knowledge of industry trends, best practices, government regulations, market conditions.
- Executed sound risk and pricing decisions to achieve profitable loss ratios.
- Used authority to decide whether to accept, reject or suggest modifications to application proposals.
Education
B.S. - Finance
North Carolina Central University
Durham, NC12-2028
Skills
- Financial forecasting
- P&L management
- Data analytics
- Credit underwriting
- Mortgage lending
- Team coaching
- Talent development
- Performance management
- IDPs
- Public speaking
- Community outreach
- New business acquisition
- Referral program management
- Market analytics
- Financial analysis
- Data interpretation
- Coaching and mentoring
- Credit analysis
- Sales initiatives
- Financial analysis and reporting
- Financial planning
Leadership And Community Involvement
- President, Senegalese Community Association, led a membership of 1200+ individuals (2018 -2023)
- Financial Literacy Facilitator, Khidmatul Khadim Foundation, DHIC, TELEMON, Raleigh Housing Authority, delivered programs
Languages
French
Full Professional
Spanish
Elementary
Affiliations
Volunteer, Young Bankers Club - Raleigh Boys and Girls Club
Tutor, Durham School Systems, provided academic support and organized extracurricular programs for youth
Tutor, Durham School Systems, provided academic support and organized extracurricular programs for youth
Timeline
Financial Center Manager II - AVP
First Citizens Bank
03.2018 - Current
Financial Center Manager II - AVP
Fifth Third Bank
10.2011 - 03.2018
Senior Underwriter
Fifth Third Bank
07.2006 - 10.2011
B.S. - Finance
North Carolina Central University