Jalyn Miller
Greensboro
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
Work History
Server
Red Crab Seafood
Greensboro
01.2022 - Current
- Provided exceptional customer service in a fast-paced seafood restaurant environment.
- Managed dining area to ensure cleanliness and organization for guests.
- Collaborated with kitchen staff to deliver timely food orders efficiently.
- Maintained knowledge of daily specials and seasonal menu items for recommendations.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Cashier/Shelf Stocker
Big Lots
Suffolk
04.2023 - 11.2023
- Processed customer transactions efficiently at retail store.
- Assisted customers with product inquiries and recommendations.
- Maintained organized cash register and checkout area.
- Monitored inventory levels and restocked shelves as needed.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Learned roles of other departments to provide coverage and keep store operational.
- Organized merchandise displays to enhance store presentation and accessibility.
Quality Assurance Assistant
Smithfield
Smithfield
05.2020 - 02.2021
- Conducted quality inspections on production lines to ensure compliance with standards.
- Assisted in documenting quality assurance processes and procedures for accurate record-keeping.
- Collaborated with team members to identify and resolve quality issues promptly.
- Monitored raw materials and finished products for adherence to specifications.
- Supported the implementation of corrective actions based on inspection findings.
- Analyzed existing processes and recommended improvements where needed.
- Reported on test results and identified areas for improvement.
Production Worker
Massimo Zanetti
Suffolk
11.2019 - 05.2020
- Operated production machinery for coffee processing and packaging.
- Maintained cleanliness and organization of work area to ensure safety.
- Followed quality control procedures to check product consistency.
- Loaded raw materials into machines for efficient processing flow.
- Documented production activities and reported issues to supervisors.
- Followed safety protocols while operating machines and equipment.
Cashier
Burger King
Suffolk
05.2019 - 08.2019
- Processed customer transactions using point-of-sale system efficiently.
- Provided excellent customer service to ensure positive dining experiences.
- Maintained cleanliness and organization of front counter and dining area.
- Assisted with food preparation tasks during peak hours as needed.
- Handled cash, credit, and debit transactions accurately and securely.
- Resolved customer inquiries and complaints in a friendly manner.
- Collaborated with team members to ensure smooth restaurant operations.
- Followed health and safety guidelines while handling food products.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Bachelor of Science - Kinesiology
North Carolina A&T State University
Greensboro, NC 08.2020 - 10.2025
King’s Fork High School
Suffolk, VirginiaSkills
- Customer service
- Quality assurance
- Team collaboration
- Data analysis
- Time management
- Effective communication
- Inventory management
- Equipment operation
- Dining customer service
- Team member support
- Sales expertise
- Positive guest interactions
- Supply restocking
- Guest relations management
Timeline
Cashier/Shelf Stocker
Big Lots
04.2023 - 11.2023
Server
Red Crab Seafood
01.2022 - Current
Bachelor of Science - Kinesiology
North Carolina A&T State University
08.2020 - 10.2025
Quality Assurance Assistant
Smithfield
05.2020 - 02.2021
Production Worker
Massimo Zanetti
11.2019 - 05.2020
Cashier
Burger King
05.2019 - 08.2019
King’s Fork High School