Summary
Overview
Work History
Education
Skills
Leadership And Campus Engagement
Timeline
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Ian Tom Johnson

Business Professional
Greensboro,NC

Summary

Analytically-driven professional with a strong background in healthcare support, leadership, and operations. Currently pursuing an MBA in Business Analytics with hands-on experience in data-driven decision-making, scheduling optimization, and customer service. Adept at managing sensitive data, streamlining operations, and collaborating across departments. Passionate about leveraging data to drive impactful business insights.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work History

Certified Nursing Assistant / Safety Sitter

Cone Health
Greensboro, NC
03.2021 - Current
  • Maintained detailed logs of patient care and monitored safety compliance.
  • Provided quality patient care while tracking daily activities and behavioral metrics.
  • Supported decision-making processes by reporting patient trends and changes to medical staff.
  • Supported needs of 1000+ residents under long-term care.

Optometrist Assistant

See Eye Care
Charlotte, NC
01.2024 - 05.2024
  • Managed and scheduled 100+ appointments weekly, maintaining accuracy in patient records and contact data.
  • Pre-screened patients and recorded optical metrics, contributing to more efficient diagnosis processes.
  • Enhanced clinic workflow through data organization and administrative coordination.

Junior Safe Mentor

UNC Charlotte
Charlotte , North Carolina
08.2023 - 03.2024
  • Provided peer mentorship to first-year students, tracking academic and personal progress.
  • Developed and reported feedback metrics to improve program efficiency.
  • Mentored 4 students starting their college career and ensured success along with retention.
  • Monitored mentee performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly.

Education

Master of Business Administration (MBA) - Business Analytics

University of North Carolina At Charlotte
Charlotte, NC
01.2023 - Current

Bachelor of Arts - Biology, Film Studies

University of North Carolina At Charlotte
Charlotte, NC
08.2020 - 05.2024

Skills

  • Excel proficiency

  • Tableau proficiency

  • SQL

  • Data Cleaning

  • Data Visualization

Clinical support

Medical record maintenance

Leadership And Campus Engagement

  • National Panhellenic Council, Charlotte, NC, Vice President of Fraternal Relations, 08/23, Present, Led initiatives that improved council engagement and reduced interpersonal conflicts., Implemented data-tracked events that increased member participation by 40%.
  • Alpha Phi Alpha Fraternity: Mu Tau Chapter, Charlotte, NC, Historian, 08/23, Present, Managed content strategy and analytics for social media accounts, boosting engagement., Documented organizational performance and ensured event compliance.
  • Black Organization Alliance Board, Charlotte, NC, Assistant Weekend Event Coordinator, 08/22, Present, Organized events for 200+ students, using surveys and feedback to improve event quality., Collaborated with university departments to track event attendance and impact metrics.

Timeline

Optometrist Assistant

See Eye Care
01.2024 - 05.2024

Junior Safe Mentor

UNC Charlotte
08.2023 - 03.2024

Master of Business Administration (MBA) - Business Analytics

University of North Carolina At Charlotte
01.2023 - Current

Certified Nursing Assistant / Safety Sitter

Cone Health
03.2021 - Current

Bachelor of Arts - Biology, Film Studies

University of North Carolina At Charlotte
08.2020 - 05.2024
Ian Tom JohnsonBusiness Professional