Summary
Overview
Work History
Education
Skills
Timeline
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Hunter Maddox

8 Lynmar Ave. Asheville,NC

Summary

Personable and motivated professional with strong organizational and interpersonal skills. Quick to grasp new concepts, consistently demonstrates adaptability and a high level of attention to detail. Known for exceptional critical thinking, eagerness to learn, and dedication to professional growth.

Overview

4
4
years of professional experience

Work History

Front Desk Lead

Home 2 Suites by Hilton
10.2024 - Current
  • Supervise daily front desk operations and ensure guest satisfaction.
  • Train and support new team members in the front desk, housekeeping, and maintenance protocols.
  • Maintained a high level of professionalism with guests, ensuring their needs were met in a timely manner.
  • Uphold and enforce hotel policies to maintain service standards.

Server - Forbes 5 Star Property

The Inn at Biltmore Estate
01.2023 - 08.2024
  • Delivered high-end service in a luxury environment, ensuring memorable guest experiences.
  • Maintained superior product knowledge to guide guests in food and beverage selections.
  • Cultivated positive relationships with guests through attentive and respectful interactions.

Team Lead

Whit’s Frozen Custard
02.2021 - 08.2022
  • Trained and mentored staff in customer service and operational procedures.
  • Oversaw daily functions including inventory, cash handling, and opening/ closing duties.
  • Maintained efficient store operations and resolved challenges swiftly.

Education

BBA - Business Management

Coastal Carolina University
Conway, SC
12.2023

Highschool Diploma - undefined

T.C. Roberson Highschool
Asheville, NC
06.2020

Skills

  • Customer Service Excellence
  • Strong Communication
  • Adaptability & Quick Learning
  • Multitasking & Organization
  • Collaborative Teamwork
  • Creative Problem Solving

Timeline

Front Desk Lead

Home 2 Suites by Hilton
10.2024 - Current

Server - Forbes 5 Star Property

The Inn at Biltmore Estate
01.2023 - 08.2024

Team Lead

Whit’s Frozen Custard
02.2021 - 08.2022

Highschool Diploma - undefined

T.C. Roberson Highschool

BBA - Business Management

Coastal Carolina University
Hunter Maddox