Hardworking and dependable individual seeking full time employment with and exceptional company.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Boston Home Repair
12.2019 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Generated repeat business through exceptional customer service.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Hands on experience with in home repairs.
Auto Detailer, Body Repair
Cooks Collision
09.2019 - Current
Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
Inspected new parts and areas of repair to verify correctness and quality.
Customer Service Associate/Stocking and Receiving
Walmart
07.2023 - 10.2024
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Performed inventory control, such as counting, and stocking merchandise.
Collaborated with team members to complete high-volume unloading projects ahead of schedule.
Achieved timely dispatch of orders using effective time management strategies during the picking process.
Packager
Timken Co.
10.2018 - 07.2019
Operated as part of a production team to inspect and package bearings.
Loaded, unloaded, and moved material to and from storage and production areas.
General Warehouse duties.
Stocker/ Bagger/Cashier
Ingles Supermarket
11.2016 - 10.2018
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Worked together with cashiers to guarantee customer satisfaction.
Retrieved grocery carts and baskets from lot and various site locations.
Education
High School Diploma -
West Lincoln High School
Vale, NC
06.2016
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
FUNCTIONAL SUMMARY
Willing to learn any and all positions within the company, very fast paced learner, years of customer service, Excellent work ethic, ability to lift 50 or more pounds.