Hunter Blake
Apex
Summary
Dynamic customer service professional with proven expertise at Chic-Fil-A, excelling in cash handling and fostering customer satisfaction. Recognized for maintaining composure in high-pressure situations while actively listening to customer needs. Committed to creating a welcoming environment, ensuring every customer feels valued and appreciated.
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Chic-Fil-A
09.2023 - 05.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Appalachian State University
Boone, NC05-2028
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Customer focus
- Cash handling expertise
- Time management
- Adaptability and flexibility
- Basic math
- Stress management
Certification
Certified in Microsoft Excel (CIS 1060)
Timeline
Customer Service Cashier
Chic-Fil-A
09.2023 - 05.2024
Appalachian State University
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