Summary
Overview
Work History
Education
Skills
Timeline
Generic

Humberto Valencia

Lillington

Summary

Sales Associate role involves assisting customers in selecting merchandise and enhancing their shopping experience. Experience includes stocking shelves, organizing displays, and ensuring product availability while maintaining a visually appealing store layout. Demonstrated ability to process transactions accurately, contributing to efficient checkout operations and minimizing customer wait times. Strong focus on delivering exceptional customer service through active listening and tailored product recommendations, resulting in increased customer satisfaction.

Overview

6
6
years of professional experience
2026
2026
years of post-secondary education

Work History

Retail Sales Associate

Dollar General
Dollar General
01.2025 - 12.2025
  • Assisted customers in selecting merchandise, enhancing their shopping experience and fostering a welcoming store environment.
  • Stocked shelves and organized displays, ensuring product availability and maintaining a visually appealing store layout.
  • Processed transactions accurately, contributing to efficient checkout operations and minimizing wait times for customers.

Mobile Expert

T-Mobile
Ridgecrest
09.2024 - 03.2025
  • Delivered exceptional customer service by actively listening to customer needs, resulting in increased customer satisfaction and loyalty.
  • Assisted customers in selecting mobile devices and plans, ensuring they received tailored solutions to meet their requirements.
  • Maintained knowledge of the latest mobile technology trends, effectively communicating features and benefits to customers.

Sales Associate

Aldo Shoes
Atlanta
01.2020 - 09.2021
  • Assisted customers in selecting footwear, resulting in increased customer satisfaction and repeat business.
  • Maintained product displays and managed inventory, ensuring optimal stock levels and presentation.
  • Processed sales transactions accurately, contributing to a seamless checkout experience for customers.

Education

Penn Foster

Skills

  • Customer assistance
  • Product selection
  • Inventory management
  • Visual merchandising
  • Transaction processing
  • Client communication
  • Customer satisfaction
  • Sales strategies
  • Product knowledge
  • Relationship building
  • Cash handling
  • Reliability and punctuality
  • Friendly & outgoing
  • Customer engagement
  • Money handling
  • Problem-solving
  • FLUENT IN SPANISH & ENGLISH
  • POS system operations
  • Product recommendations
  • Phone etiquette
  • Backroom organization
  • Positive 8 professional
  • Teamwork & collaboration

Timeline

Retail Sales Associate

Dollar General
01.2025 - 12.2025

Mobile Expert

T-Mobile
09.2024 - 03.2025

Sales Associate

Aldo Shoes
01.2020 - 09.2021

Penn Foster
Humberto Valencia