Hossam Fouda
Clemmons
Summary
Experienced Pharmacy Manager with background in overseeing day-to-day pharmacy operations, fostering strong relationships with customers and medical professionals, and ensuring regulatory compliance. Strengths include strategic planning, team leadership, and quality control. Previous work has resulted in improved efficiency within pharmacy operations and enhanced patient satisfaction.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work History
Pharmacy Manager
Walmart
Winston-Salem
02.2023 - Current
Rx Pharmacy Tech
Walmart
Winston-Salem
02.2021 - 07.2022
- Prescription processing and data input, making sure that the prescription has all the correct and needed information, billing third party and handling rejections if found. alerting patients if medication is out of stock or needs Prior Authorization
- Answering phone and handling any inquiries from patients or physicians' offices
- Accountable for registering sales on cash register, collects or handles cash as required
- Helping customers locating OTC products they need
- Performing tasks as counting and filling prescriptions, removing out-of-date medications and goods, cleaning, organizing products on shelves
- filing log copies
- Applying orders when received from suppliers (McKesson, WWH) and stocking them on shelves making sure of rotating merchandise
- Applying Central fill prescriptions and assign them
Grad Pharmacy Intern
MLK Pharmacy
Winston-Salem
06.2020 - 02.2021
- Assisted pharmacists in preparing and dispensing medication to patients.
- Conducted inventory checks to ensure stock levels were maintained accurately.
- Processed insurance claims and verified patient information for accuracy.
- Maintained cleanliness and organization of the pharmacy workspace daily.
- Educated patients on proper medication usage and potential side effects.
- Performed data entry into pharmacy information systems for billing purposes.
Pharmacy Manager
Makka Pharmacy
Mansura
04.2014 - 03.2020
- Managed pharmacy operations and staff scheduling to ensure efficient workflow.
- Supervised medication dispensing and ensured compliance with safety protocols.
- Trained and mentored pharmacy technicians on best practices and customer service.
- Oversaw inventory management and maintained appropriate stock levels of medications.
- Conducted regular audits to ensure accuracy in prescriptions and regulatory compliance.
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Trained pharmacy interns and newly hired technicians.
- Ordered supplies needed for pharmacy and kept tabs on inventory levels.
- Oversaw work activities, performance and service quality of pharmacy staff.
Pharmacy Manager |
Alesawy Pharmacy
Mansura
01.2006 - 04.2014
- Perform daily management of pharmacy, supervising all aspects of operations.
- Carry out inventory management.
- Communication with physician’s offices and nurses regarding patient medications, and possible interactions or side effects.
- Played key role in barcode system implementation .
- Training pharmacy employees, and supervising them.
- Keep records of patient history and all pharmacy activities.
- Responsible for pharmacy auditing.
Staff Pharmacist
Sandoub Military Outpatient Clinic
Mansura
01.2005 - 12.2005
- Dispensing Medications
- Keeping and maintain patients records
- Periodic inventory management
Grad Pharmacy Intern
Altarshouby Pharmacy
Mansura
07.2004 - 12.2004
- Dispensing medication to patients and counseling them
- Inventory management
Education
Bachelor of Science - Pharmaceutical Sciences
School of Pharmacy
Mansoura 09.1999 - 07.2004
Skills
- Immunization program oversight and patient safety compliance
- Sales analysis, budgeting, and inventory optimization
- Team leadership, training, and talent retention
- Regulatory compliance (Board of Pharmacy, HIPAA, ACIP)
- Customer service excellence and conflict resolution
- Community outreach
- Data-driven decision making
- Multi-site pharmacy management
Timeline
Pharmacy Manager
Walmart
02.2023 - Current
Rx Pharmacy Tech
Walmart
02.2021 - 07.2022
Grad Pharmacy Intern
MLK Pharmacy
06.2020 - 02.2021
Pharmacy Manager
Makka Pharmacy
04.2014 - 03.2020
Pharmacy Manager |
Alesawy Pharmacy
01.2006 - 04.2014
Staff Pharmacist
Sandoub Military Outpatient Clinic
01.2005 - 12.2005
Grad Pharmacy Intern
Altarshouby Pharmacy
07.2004 - 12.2004
Bachelor of Science - Pharmaceutical Sciences
School of Pharmacy
09.1999 - 07.2004