Hope Robinson, BSN, RN
Charlotte
Summary
Dedicated Registered Nurse with over 20 years of comprehensive experience in acute care, hematology/oncology, hospice, and clinical leadership. Expertise in prioritizing patient care, managing complex cases, and collaborating with interdisciplinary teams to enhance patient outcomes. Skilled in care coordination, education, individualized planning and advocacy, delivering compassionate, patient-centered care in dynamic healthcare settings.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Oncology Nurse Navigator
NOVANT HEALTH CANCER INSTITUTE
Charlotte, NC
09.2021 - Current
- Coordinate individualized support and resources for patients and families throughout diagnosis, treatment, rehabilitation, and survivorship.
- Serve as a consistent clinical resource, providing education, guidance, advocacy, and emotional support throughout the patient's care journey.
- Assess patient and family needs and facilitate referrals to appropriate clinical, community, and supportive resources.
- Collaborate with physicians, nurses, multidisciplinary care teams, and community organizations to address barriers to care and support continuity of services.
- Provide clear patient education and reinforce treatment-related information to promote understanding and informed participation in care.
- Establish trusting relationships with patients and families while helping coordinate complex healthcare needs.
Registered Nurse, Women's Center
NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER
Charlotte, NC
02.2020 - 09.2021
- Provided comprehensive postoperative nursing care to gynecologic surgery patients, including patients recovering from mastectomies.
- Provided nursing care and education to postpartum patients and supported overflow care within Women's Services.
- Assessed patients, developed and implemented individualized plans of care, and evaluated patient responses in collaboration with physicians and interdisciplinary team members.
- Served as Unit Team Lead, coordinating patient flow and maintaining communication among multiple Women's Services units.
- Supported service recovery and conflict resolution while promoting a positive patient and family experience.
- Delegated appropriately to members of the healthcare team and monitored care delivery to support patient safety and quality outcomes.
- Provided patient and family education related to postoperative care, recovery, and health maintenance.
Assistant Nurse Manager, Hematology/Oncology & Harris Hospice
NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER
Charlotte, NC
01.2018 - 01.2020
- Supported daily operations of a 30-bed inpatient Hematology/Oncology unit and 8-bed Hospice unit.
- Supervised 60+ team members, providing leadership related to scheduling, recruitment, interviewing, hiring, orientation, training, performance management, and staff development.
- Promoted safe, effective staffing through use of productivity tools and ongoing assessment of unit needs.
- Partnered with the Nurse Manager to manage staffing positions and support departmental budget management.
- Coached and mentored staff while fostering accountability, teamwork, professional growth, and patient-centered care.
- Identified and addressed operational barriers affecting patient safety, satisfaction, and timely discharge.
- Provided clinical and operational guidance to nursing staff in a complex inpatient environment.
Registered Nurse/RN4, Hematology/Oncology
NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER
Charlotte, NC
01.2015 - 01.2018
- Provided comprehensive inpatient nursing care to 5–6 patients per shift with complex hematologic and oncologic conditions.
- Performed ongoing patient assessments and collaborated with physicians and interdisciplinary team members to develop, implement, and evaluate individualized plans of care.
- Prioritized multiple patient needs while coordinating treatments, education, care delivery, and discharge needs.
- Established therapeutic relationships with patients and support systems while providing compassionate, patient-centered care.
- Delegated appropriate nursing tasks and collaborated with healthcare team members to promote safe, efficient care.
- Served as preceptor for new hires and nursing students, supporting clinical development and transition to practice.
- Participated in Shared Governance and contributed to professional practice and unit improvement initiatives.
Personalized Living Director/Wellness Nurse
BROOKDALE SENIOR LIVING
Charlotte, NC
08.2011 - 12.2014
- Led daily operations and provided clinical oversight for Personalized Living services.
- Supervised 50–60 nursing assistants and non-clinical staff, including coaching, counseling, performance evaluation, orientation, and ongoing education.
- Coordinated daily staffing coverage and supported continuity of services for residents.
- Developed and implemented nursing care plans and provided on-call clinical support.
- Promoted staff engagement, recognition, teamwork, and quality service delivery.
- Assisted with annual budget development and maintained accurate service-related documentation and billing processes.
Registered Nurse, Pulmonary Progressive Care
NOVANT HEALTH PRESBYTERIAN HOSPITAL
Charlotte, NC
11.2009 - 01.2012
- Provided inpatient nursing care to 6–7 patients with multiple chronic conditions and acute respiratory exacerbations.
- Managed patients requiring respiratory support, including tracheostomy and non-invasive mechanical ventilation.
- Monitored patient status, implemented nursing care plans, and responded to changing clinical needs.
- Educated patients and families regarding disease management, treatment, and health maintenance.
- Maintained infection-control and HIPAA standards while delivering safe, evidence-based patient care.
Registered Nurse
BROOKDALE SENIOR LIVING
Charlotte, NC
04.2009 - 08.2011
- Administered medications and treatments according to established orders and standards of care.
- Provided nursing support and assistance with activities of daily living to promote resident safety, comfort, and quality of life.
- Participated in Quality Assurance initiatives and maintained accurate medication administration records.
Licensed Practical Nurse
Carolinas Healthcare Systems
Huntersville, NC
12.2007 - 12.2009
- Administered medications and treatments as prescribed by healthcare providers.
- Collaborated with interdisciplinary teams to develop personalized care plans for residents.
- Monitored vital signs, documenting changes and reporting promptly.
Licensed Practical Nurse
The Methodist Oaks
Orangeburg, SC
09.2001 - 07.2007
- Administered medications and monitored resident vital signs to ensure optimal care and safety.
- Assisted in developing individualized care plans based on resident assessments and preferences.
- Collaborated with healthcare team to enhance resident outcomes through effective communication and coordination.
Licensed Practical Nurse
Orangeburg Surgical Associates
Orangeburg, SC
08.2006 - 01.2007
- Assisted physicians with surgical and non-invasive procedures, provided discharge education, scheduled appointments, and followed infection-control practices.
Licensed Practical Nurse/Unit Coordinator
Family Health Center
Orangeburg, SC
11.2002 - 05.2004
- Supervised 5 clinical and support staff, performed patient triage, administered medications, provided immunizations, delivered health education, scheduled appointments, managed inventory, and completed clinical reporting.
Education
Bachelor of Science - Nursing (BSN)
Winston-Salem State University
Winston-Salem, NC07-2021
Associate Degree - Nursing (ADN)
Queens University of Charlotte, Presbyterian School of Nursing
Charlotte, NC05-2009
Practical Nursing Diploma - Nursing
Orangeburg-Calhoun Technical College
Orangeburg, SC08-2001
Skills
- Clinical Judgment and Critical Thinking
- Prioritization and Time Management
- Effective Communication and Teamwork
- IV Therapy and Central Line Care
- EPIC EMR
- Care Coordination
Certification
Registered Nurse — North Carolina Compact License
Basic Life Support (BLS) — American Heart Association
Oncology Nursing Society Member
Leadership & Professional Contributions
● NHPMC Shared Governance Member (2015 - 2018)
● 7F (Hematology/Oncology), Harris Hospice Unit Representative for SG (2015 - 2018)
● 2017 Clinical Ladder 4 Recipient
● 2018 Active Participant in TJC Infection Prevention Discussion Panel
● Code Blue Simulation Unit Leader (2018 - 2019)
● IV Interoperability Super User (2017 - 2018)
● Unit Preceptor (2016 - 2018)
● Unit CLABSI Champion (2017 - 2020)
Timeline
Oncology Nurse Navigator
NOVANT HEALTH CANCER INSTITUTE
09.2021 - Current
Registered Nurse, Women's Center
NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER
02.2020 - 09.2021
Assistant Nurse Manager, Hematology/Oncology & Harris Hospice
NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER
01.2018 - 01.2020
Registered Nurse/RN4, Hematology/Oncology
NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER
01.2015 - 01.2018
Personalized Living Director/Wellness Nurse
BROOKDALE SENIOR LIVING
08.2011 - 12.2014
Registered Nurse, Pulmonary Progressive Care
NOVANT HEALTH PRESBYTERIAN HOSPITAL
11.2009 - 01.2012
Registered Nurse
BROOKDALE SENIOR LIVING
04.2009 - 08.2011
Licensed Practical Nurse
Carolinas Healthcare Systems
12.2007 - 12.2009
Licensed Practical Nurse
Orangeburg Surgical Associates
08.2006 - 01.2007
Licensed Practical Nurse/Unit Coordinator
Family Health Center
11.2002 - 05.2004
Licensed Practical Nurse
The Methodist Oaks
09.2001 - 07.2007
Bachelor of Science - Nursing (BSN)
Winston-Salem State University
Associate Degree - Nursing (ADN)
Queens University of Charlotte, Presbyterian School of Nursing
Practical Nursing Diploma - Nursing
Orangeburg-Calhoun Technical College