Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hope Morris

Waxhaw

Overview

11
11
years of professional experience
1
1
Certification

Work History

FOH Manager

TMR BBQ
Indian Trail
03.2022 - Current
  • Managed daily operations and ensured smooth front-of-house service.
  • Trained and supervised staff to deliver excellent customer experiences.
  • Scheduled shifts and coordinated team assignments effectively.
  • Monitored inventory levels and ordered supplies when necessary.
  • Handled customer complaints and resolved issues promptly.
  • Implemented training programs for new employees on service standards.

Payroll/Benefits Specialist

RJC, LLC – dba – Denny’s - Southeast
Multiple Cities
10.2019 - 03.2021
  • {Description of Job}
  • Supervisor: Rita Meana, Director of Human Resources / Elliot Troutman – Director of Operations
  • Process payroll for employees in compliance with company policies and regulations.
  • Administer employee benefits programs, including health insurance and retirement plans.
  • Maintain accurate payroll records and update employee information as needed.
  • Assist with resolving payroll discrepancies and employee inquiries effectively.
  • Collaborate with HR to ensure timely onboarding of new hires regarding benefits.
  • Conduct audits of payroll data to ensure accuracy and compliance standards.

Administrator

FCC
Waxhaw
06.2017 - 06.2019
  • {Description}
  • Supervisor: David, Owner
  • Developed and maintained filing systems to ensure organized documentation.
  • Facilitated communication between departments to enhance workflow efficiency.
  • Managed daily office operations and coordinated administrative tasks.
  • Provided general administrative support to staff members.
  • Performed data entry tasks into computer databases from paper documents.
  • Monitored emails, sorted mail and distributed correspondence accordingly.
  • Ensured that all paperwork was completed accurately before submission deadlines.

Payroll Specialist

NEWK’s Eatery
Charlotte
06.2014 - 02.2017
  • {Description}
  • Supervisor: Mark Gibbons, Owner – (704) 860-9523
  • Process payroll for all employees accurately and efficiently.
  • Maintain employee records and ensure data integrity within the system.
  • Respond to payroll inquiries and resolve issues for staff members.
  • Prepare payroll reports for management review and compliance purposes.
  • Implement improvements to streamline payroll processing workflows effectively.
  • Monitor changes in labor laws to ensure compliance with regulations.
  • Managed multiple tasks simultaneously while meeting deadlines consistently.

Education

English, Political Science

Front Range Community College
Westminster, CO
06.2010

Skills

  • Microsoft Office Expert
  • ADP Payroll System Expert
  • Human Resource Support
  • Leadership
  • PAYCHEX System Expert
  • Scheduling
  • Front-of-house management
  • Customer relationship management
  • Staff training
  • Shift scheduling
  • Inventory control
  • Payroll administration
  • Compliance auditing
  • Operational efficiency
  • Employee onboarding
  • Problem solving
  • Team leadership
  • Effective communication
  • Point of sale systems
  • Guest relations
  • Scheduling staff
  • POS system operations
  • Hygiene standards

Certification

  • ADP Payroll Certified
  • September 2014 to September 2019
  • Completed ServSafe Food Protection Manager Certification Examination
  • PAYCHEX Payroll Certified
  • March 2008 to Present
  • Military Generator Technical Repair Certifications: MEP-831A, MEP-803A, MEP-813A, MEP-805A/805B, MEP-815A/815B, MEP-807A, MEP-806A/806B, MEP 816A/816B
  • MEP Attachment Certifications: Floodlight Sets, Load Bank Set, Tactical Water Purification Set
  • Talent Reef Onboarding Certified
  • October 2017 to Present
  • Completion of Assistant Manager Certification training set forth by Zaxby’s Franchising LLC.

Timeline

FOH Manager

TMR BBQ
03.2022 - Current

Payroll/Benefits Specialist

RJC, LLC – dba – Denny’s - Southeast
10.2019 - 03.2021

Administrator

FCC
06.2017 - 06.2019

Payroll Specialist

NEWK’s Eatery
06.2014 - 02.2017

English, Political Science

Front Range Community College

Similar Profiles

CREATE PROFILE
Hope Morris