Hollyn Corns

Scheduled and confirmed patient appointments and consultations. Managed all aspects of patient scheduling including cancellations and rescheduling requests due to illness or emergency situations. Processed incoming referrals for new patients, verifying insurance information and scheduling appointments accordingly. Facilitated emergency appointment requests, prioritizing patient care needs. Managed appointment cancellations and rescheduling, minimizing gaps in physicians' schedules. Verified insurance eligibility for each patient prior to their appointment date.

Scheduled and confirmed patient appointments and consultations. Coordinated with insurance companies to verify coverage and obtain necessary pre-authorizations. Managed all aspects of patient scheduling including cancellations and rescheduling requests due to illness or emergency situations. Managed waiting lists for appointments, ensuring urgent cases were prioritized. Processed incoming referrals for new patients, verifying insurance information and scheduling appointments accordingly.

Prepared charts for new patients, ensuring all necessary forms were completed correctly. Verified insurance coverage for appointments and collected co-payments as required. Delivered high-quality administrative and customer service to sustain patient and work flows. Monitored office supplies inventory and placed orders when necessary. Called patients to confirm scheduled appointments and obtain additional details. Adhered to HIPAA requirements to safeguard patient confidentiality.

Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files. Managed office phone lines by checking voicemail, returning calls and directing messages to team members. Entered insurance, demographics and health history into patient database. Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.