Holly Warren
Statesville
Summary
Caring and compassionate nursing professional with excellent clinical, customer service and communication skills and an ability to quickly learn new concepts and skills. Excellent communication and organizational skills combined with dependable, forward-thinking approach. Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Dedicated Healthcare professional accustomed to providing optimal patient care and support while assisting medical staff with meeting critical needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Nurse
Atrium Healthcare
06.2021 - Current
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed care from admission to discharge.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
CNA II Emergency Department
Atrium Healthcare
06.2019 - 06.2021
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assembly Worker
Camfil USA
10.2014 - 07.2017
- Maintained supply inventory by checking stock to determine inventory level.
- Visually inspected devices for defects and placed defective items into reject bin.
- Followed detailed assembly instructions, processes and procedures.
- Applied blank labels to devices, packaged and sealed items before sending for quality review.
- Conferred with management and design staff to fully understand and comply with strict production specifications.
- Trained new employees in assembly skills to improve team production levels.
- Stayed up-to-date on electrical codes and safety procedures to maintain efficiency and safety.
Retail Sales Associate
Lowe's Home Improvement
03.2012 - 09.2014
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Assisted customers with locating and choosing merchandise in any store department.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Supported efficient and timely replenishment of sales floor merchandise.
- Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
- Skilled using cash register including processing sales discounts and refunds.
- Maintained organized checkout area and swept floors and emptied trash cans.
Education
Bachelor of Science - Nursing
Gardner-Webb University
Boiling Springs, NC05.2024
Associate of Applied Science - Nursing
Mitchell Community College
Statesville, NC05.2021
Skills
- Medical terminology knowledge
- Catheter change and preparation
- Electronic charting
- Collecting specimens
- Grooming and bathing assistance
- Patient relations
- Collecting vital signs
- Calm and level-headed under stress
- Performing patient intakes
- Relationship and team building
- Responding to emergencies
- Companionship and emotional support
- Infection control and aseptic procedures
- Patient privacy
- EMR / EHR
Additional Information
Emergency Department
Neurology Intermediate Unit
Certification
- Licensed Registered Nurse
- BLS - Basic Life Support
- ACLS- Advanced Cardiac Life Support
- PALS - Pediatric Advanced Life Support
- NIHSS Stroke Scale
- TNCC- Trauma Nurse Core Course
Additional
Additional work history and References available upon request
Timeline
Registered Nurse
Atrium Healthcare
06.2021 - Current
CNA II Emergency Department
Atrium Healthcare
06.2019 - 06.2021
Assembly Worker
Camfil USA
10.2014 - 07.2017
Retail Sales Associate
Lowe's Home Improvement
03.2012 - 09.2014
Bachelor of Science - Nursing
Gardner-Webb University
Associate of Applied Science - Nursing
Mitchell Community College
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