Holly Schroer

• Analyzed complex medical records to identify discrepancies in accuracy and completeness.
• Maintained patient records in compliance with security regulations.
• Maintained patient confidence by keeping patient records information confidential.
• Expedited release-of-information requests by verifying authorization forms and providing requested documents promptly.
• Provided exceptional customer service when responding to inquiries from patients or their representatives regarding access to personal health information.

Assist Anesthesiologist and CRNAs with re-appointment process.

Assist CRNAs with keeping compliant with all Licenses/certifications.

Keep updated files for CRNAs.

Complete MD & CRNA Assignment sheet for the OR.

Complete Anesthesia call schedules for both MDs & CRNAs.

Submit CRNA reimbursements in the Duke System.

Schedule Meetings/Zoom Meetings fro MDs & CRNAs.

Assist with New CRNAs processing.

Make sure website is updated.

Keep Phone & email lists for MDs & CRNAs updated

Send Daily Schedules to billing office.

Send Anesthesia Case Counts to billing office.

Answer office phone.

Reply to emails daily in a timely manner.

Assist MDs & CRNAs with any questions or concerns they may have.

Use Microsoft Office, Excel and Epic

Order office supplies as needed.

Answer Phones.

Schedule Meetings for Optometrists/ OD.

Assisted with Optometrists re-appointment process.

Assist patients over the phone.

Schedule patient appointments.

Assisted with updated Optometrists Licenses.

Assist Optometrists with canceling patients appointments and getting them rescheduled when needed.

Making sure we had patient referrals on file.

Make sure all patients information was updated.

Used Excel, word & Epic.

Reply to emails in a timely manner.

Assisted with making sure we had patient contact lens to mail out.

Assisted my co-workers as needed.

Took phone calls.

Collected paper charts for clinics.

Put charts in order.

Release of information process.