H'men McRae
Greensboro
Summary
Engaging City Carrier Assistant with safe driving record and reputation for highly efficient work. Hardworking self-motivator wiling to perform clerical duties after all mail has been delivered. Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes.
Overview
9
9
years of professional experience
Work History
City Carrier
United States Postal Office
11.2014 - Current
- Placed packages and letters in mailboxes.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Planned and cased mail in sequence of delivery for designated route.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Proven ability to learn quickly and adapt to new situations.
- Resolved problems, improved operations and provided exceptional service.
Education
High School Diploma -
Page High School
Greensboro, NC06.2008
Skills
- Route Management
- GPS use
- Postal law knowledge
- Customer Engagement
Timeline
City Carrier
United States Postal Office
11.2014 - Current
High School Diploma -
Page High School
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