Summary

Overview

Work History

Education

Skills

Timeline

H'men McRae

Greensboro

Summary

Engaging City Carrier Assistant with safe driving record and reputation for highly efficient work. Hardworking self-motivator wiling to perform clerical duties after all mail has been delivered. Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes.

Overview

9

9

years of professional experience

Work History

City Carrier

United States Postal Office

11.2014 - Current

Placed packages and letters in mailboxes.
Engaged customers with pleasant demeanor and offered to help with mail-related issues.
Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
Pleasantly greeted and engaged customers, assisting with any mail-related issues.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Planned and cased mail in sequence of delivery for designated route.
Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Proven ability to learn quickly and adapt to new situations.
Resolved problems, improved operations and provided exceptional service.

Education

High School Diploma -

Page High School

Greensboro, NC

06.2008

Skills

Route Management
GPS use

Postal law knowledge
Customer Engagement

Timeline

City Carrier

United States Postal Office

11.2014 - Current

High School Diploma -

Page High School