Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharalee Wood

Randleman

Summary


Detail-oriented with strong understanding of bookkeeping principles and customer service. Experienced in developing and managing efficient billing and posting processes. Considered focused, dependable and an organized team player.

Overview

7
7
years of professional experience

Work History

Billing Specialist

Randolph Primary Care
03.2023 - Current
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Used data entry skills to accurately document and input statements.
  • Handled account payments and provided information regarding outstanding balances.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.

Child Caregiver

Self-employeed
03.2019 - 03.2023
  • Collaborated with parents to develop individualized care plans addressing specific needs of their children.
  • Established daily routines to provide structure and predictability for children under care.
  • Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
  • Provided transportation to extracurricular activities, ensuring punctuality and fulfilling parental requests.
  • Introduced children to educational games and activities to boost learning.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Monitored children's activities to verify safety and wellbeing.
  • Responded to inquiries from parents and guardians.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.

Radiology Scheduler

Wake Forest Baptist Health High Point Medical Center
10.2018 - 03.2019
  • Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
  • Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling and patient education.
  • Maintained strict adherence to HIPAA guidelines while handling sensitive patient information during the scheduling process.
  • Facilitated same-day appointments whenever possible by constantly monitoring available time slots and communicating with clinical staff regarding urgent cases.
  • Managed high call volumes efficiently while maintaining a professional demeanor and providing exceptional customer service to both internal staff members and external callers alike.

Education

GED -

Randolph Community College
Asheboro
02-1991

Skills

  • Billing systems and software
  • Invoice processing
  • Customer service
  • Data entry proficiency
  • Payment posting

Timeline

Billing Specialist

Randolph Primary Care
03.2023 - Current

Child Caregiver

Self-employeed
03.2019 - 03.2023

Radiology Scheduler

Wake Forest Baptist Health High Point Medical Center
10.2018 - 03.2019

GED -

Randolph Community College

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Sharalee Wood