Sharalee Wood
Randleman
Summary
Detail-oriented with strong understanding of bookkeeping principles and customer service. Experienced in developing and managing efficient billing and posting processes. Considered focused, dependable and an organized team player.
Overview
7
7
years of professional experience
Work History
Billing Specialist
Randolph Primary Care
Asheboro, NC
03.2023 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Used data entry skills to accurately document and input statements.
- Handled account payments and provided information regarding outstanding balances.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Child Caregiver
Self-employeed
Randleman, NC
03.2019 - 03.2023
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
- Established daily routines to provide structure and predictability for children under care.
- Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
- Provided transportation to extracurricular activities, ensuring punctuality and fulfilling parental requests.
- Introduced children to educational games and activities to boost learning.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Assisted in potty training and other daily hygiene activities to support child development.
- Monitored children's activities to verify safety and wellbeing.
- Responded to inquiries from parents and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
Radiology Scheduler
Wake Forest Baptist Health High Point Medical Center
High Point, NC
10.2018 - 03.2019
- Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
- Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling and patient education.
- Maintained strict adherence to HIPAA guidelines while handling sensitive patient information during the scheduling process.
- Facilitated same-day appointments whenever possible by constantly monitoring available time slots and communicating with clinical staff regarding urgent cases.
- Managed high call volumes efficiently while maintaining a professional demeanor and providing exceptional customer service to both internal staff members and external callers alike.
Education
GED -
Randolph Community College
Asheboro02-1991
Skills
- Billing systems and software
- Invoice processing
- Customer service
- Data entry proficiency
- Payment posting
Timeline
Billing Specialist
Randolph Primary Care
03.2023 - Current
Child Caregiver
Self-employeed
03.2019 - 03.2023
Radiology Scheduler
Wake Forest Baptist Health High Point Medical Center
10.2018 - 03.2019
GED -
Randolph Community College